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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the Commuter Series case for its excellent protection and snug fit for their iPhone 12 and iPhone 12 Pro. Many appreciate the case's ease of use, lightweight design, and good grip. While some find the case adds a bit of bulk, the overall positive feedback highlights its quality and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 704 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box commuter case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box case the commuter case for iPhone 12 is a great price. Ordered and shipped very quickly. Great overall product to protect my phone. Best Buy had what I needed for my new phone and it was valued price and great product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Otter IPhone 12 Pro Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an iPhone 12 Pro with 512 GB memory. It was more expensive than my first car so I wanted to protect it should I drop it. I have always been happy with Otter products to protect my cell phones. I bought an Otter case for the new IPhone 12 Pro . It snuggly fits the phone and has edges to protect the face of the phone and the three lenses on the other side of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The prefect iPhone case if you drop your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox, another perfect iPhone case. I have used pretty much the same iPhone case on my last three phones. I always look around at others, but come back to Otterbox. These cases look good, last and are excellent at protecting your new investment. I have dropped all of my past phones at least a couple times on cement and each time the phone was not damaged at all. My current iPhone12 was no exception, I was being extra careful and of course someone else dropped it on rough uneven concrete....face down. I thought for sure there would be damage...but there was no damage to phone thanks to the raised edge on the front. The case had a small nick and that's it. The case may be a bit thicker than some of the more stream-lined ones available, but they won't provide the coverage like this one! OtterBox - another perfect case - Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Solid quality case with port dust cover!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the OtterBox Commuter for my last 3 iPhones and I'll never use another case. It holds up well. Easy to remove from the case and put back on. Covers the lighting port. Charges wirelessly through the case. Just a solid phone case!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, but seems to be durable. Good fit, and not too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Excellent case for the iPhone 12 or 12 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protective case for my iPhone 12. Feels great to the touch and has great gripping features. I feel that my phone is well protected. Would strongly recommend this case to anyone with an iPhone 12 or 12 Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes a lickin and keeps on tickin!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Commuter series is the only phone case I will ever use. It is the perfect balance between sleek and rugged. This case with a screen guard (I prefer liquid application screen protector) should keep your phone in mint condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a black case for an iPhone… what all do you want? In all seriousness though, I’ve dropped my phone lots of times without any damage because of this case. The design is great, great function without being to big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is lightweight and exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Rugged, but not too bulky.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great balance between ruggedness and bulk. Nice that it has raised edges to protect screen and a second, albeit thin layer on the bottom to hopefully better protect phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case, slim design but phone still feels safe. I’ve dropped my phone a handful of times and it has held up. I work in HVAC and it holds up, and doesn’t allow for much dust or debris to get into the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but the plug in has a cover that is annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this case and she cant stop raving about it, she doesn't like bulky stuff so this works for her and gives her great protection, she even dropped the phone and it didn't crack at all

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect case for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is exactly what I need. Not bulky, Fits my pocket perfectly, and it is affordable . Buttons work just like they are supposed to. It fits perfectly with the Gorilla glass as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case is a good value for the money. The size is not to big and protects the phone very well. I’ve had other OtterBox cases in the past and can recommend this one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working on my phone for years and has held up to a hundred drops or more without damaging the screen. 10/10 would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otterbox cases. They are comfortable, easy to use, and provide the best protection for you phone. Would never use a phone without the otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box are the best cases and this one is no exception. It fits well and protects the phone. The buttons are a bit difficult to press.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit for my iPhone. Two layer protection is supported by rubber and hard plastic. Inexpensive. I’m satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Always go for OtterBox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I always go for an otterbox! Won't have it any other way. I like the commuter series because it's great protection without being too little or too bulky!

    I would recommend this to a friend