Customer Ratings & Reviews
- Model:
- 77-65453
- SKU:
- 6422371
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Commuter Series case's excellent protection and secure fit for their Apple iPhone 12 Pro Max. Many appreciate its ease of use and the grippy design, while some find the case adds a bit of bulk. A few users experienced minor issues with wireless charging compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:GripCons mentioned:Charging port
Like the case, won’t charge wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to really like this case, and I do like the firm grip I get but it will not let me wireless charge consistently with any of the wireless chargers I own. I’m so disappointed, that’s really my only complaint.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Joey!
We're sorry to hear about your frustration with your Commuter Series case! While we did design that case with Qi charging in mind, we've found that some cases perform better with our cases than others. Additionally, we've seen the best charging results with OtterBox Power options. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269 or through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Charging port
Great protection. Difficulties with QI charging.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection. I have been having trouble getting it to work with wireless charging though. The phone will charge wirelessly with the case removed, but won't once I put the case on... I hope that OtterBox addresses this.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Steve!
We're sorry to hear about your disappointment with your Defender Series Pro! While that case is designed to be compatible with Qi charging, some charging pads tend to perform better with our cases than others. Additionally, we've seen the best charging experience with OtterBox Power options. If you run into any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Best case ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always loved OtterBox cases are always build strong and I dropped my phone million times and they took a beating but my phone is fully protected thanks again to OtterBox
I would recommend this to a friend - Pros mentioned:Protection
Nice case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how slim the case is and yet it still provides good protection. I’ve dropped my phone a few times and this case has kept my phone safe.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality case! I’ve been using this series on my phones for years and it’s always kept them in good condition. I do miss the Apple logo cutout on the back though.
I would recommend this to a friend - Pros mentioned:Protection
Great protection for the price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter continues to offer great quality and protection for my phones. I only buy from them every tome I upgrade phones. You will not find a better case the price.
I would recommend this to a friend - Pros mentioned:Protection
Phone cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is safe, I am very busy at work and have to carry my phone everywhere, I have a habit of dropping it so happy that I have a nice cover to protect it.
I would recommend this to a friend - Pros mentioned:Protection
Only at Best Buy!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it girl, just love it. Keeps my phone safe. Heck, it’s the best case on the market. Buy now! Get two for a friend this holiday season!
I would recommend this to a friend - Pros mentioned:Protection
Saved my phone a few times.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection for my iPhone 12 Pro Max. Having a 1 year old constantly try to grab it or smacking the phone it nice to have a good protective case.
I would recommend this to a friend - Pros mentioned:Protection
Always buy a cover for your Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone cover for my son for Christmas. He really liked it and he knows he won’t have to worry that the phone would slip out of his hands.
I would recommend this to a friend - Pros mentioned:Protection
Otter Case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with a otter case to protect your iPhone!! Best cases ever. Otter cases are like the yeti coolers! Built tough!
I would recommend this to a friend - Pros mentioned:Fit
Amazing case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits my phone perfectly. It’s comfortable and light, but also feels sound. I’m confident that my phone will be safe if I drop it.
I would recommend this to a friend - Pros mentioned:Protection
Added Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although making the IPhone a bit more heavy, I feel that combined with the screen saver, I have a better chance of not destroying this phone!
I would recommend this to a friend - Pros mentioned:Protection
Best Smartphone Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best piece of mind for protecting your smartphone. Otter Box is the premier product for smartphones and all my smartphones are protected by Otter Box
I would recommend this to a friend - Pros mentioned:Protection
Otter box for iPhone 12 Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect protection for huge phone lol on a serious note this is a perfect case for any iPhone and if you’re looking for protection this is the one.
I would recommend this to a friend - Cons mentioned:Bulk, Charging port
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what I was expecting but don’t care for this case. I tad too bulky. The flap that covers the charging port is annoying and for some reason this case attracts tons of lint and dust.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Ray!
We're sorry to hear that you're having trouble with your Commuter Series case! If you're looking for a case with direct access to your charger port, we'd suggest checking out our Symmetry Series here: https://www.bestbuy.com/site/otterbox-symmetry-series-for-apple-iphone-12-pro-max-black/6422353.p?skuId=6422353
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Very protective. It works well and doesn’t scratch. I would recommend this to anyone looking for a black protective case
I would recommend this to a friend Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have always bought the defender but I’m glad I bought this one instead. For the price, much better bargain and it still feels very sturdy.
I would recommend this to a friend- Pros mentioned:Protection
Sleek and protective
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sleek protection for my iPhone. I always trust Otterbox. They last for years, and protection is really good.
I would recommend this to a friend - Pros mentioned:Protection
Solid case for your phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the otterbox cover since my first iPhone. Recently switched from defender cover to commuter. Good solid phone case. Never had an issue!
I would recommend this to a friend