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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 654 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid protection case. It works with wireless charger too which is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    A nice phone cover.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly protects my phone. It was easy to put on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this stylebif Otterbox case for my last 3 phones and it never disappoints. Since I purchased this case I have dropped my phone numerous times and there was zero damage done. When I trade in my phones, they look brand new due this case's protection. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First otter box case I have owned and it feels safe enough to walk around with a $1,200 phone without having to worry about breaking it. The only minor gripe I have is the lip on the interior portion near the bottom of the screen can make it a bit tough to use the gesture controls if you aren't using the on screen buttons for the switch/home/back.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Commuter is a good case, for many years!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the commuter case from the S4 to the S7 and now the S21. It has two parts the inside rubber and the outside plastic. On the back side bottom half the rubber comes through the plastic cutout area so that the case has "some" grip resting on a flat surface. Overall it works for me, I still try to keep a close eye on this thousand dollar bill in a case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Duck and Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits good not to big but seems to have good protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits great it isn't to bulky and it offers great protection

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    S21 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and keeps your investment protected for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my phone perfectly, and it protects my phone very well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, protects well. Works as it should, decent price

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, fits well, and appears to be durable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable grip. Looks great and protects the phone nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    S21 Ultra outterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protects phone nicely easy to put on an take off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as soon as it was available. I didn't like the S20 Ultra's glass camera. I was always worried every time I bumped it that it would crack. This one has a non-glass cover over the camera and only the lenses are glass. The back of the phone does not look like glass but I think I read that it has glass? The overall size is just about the same as the S20 Ultra. It's pretty much the same phone, with camera improvements. The issue I have with this one is that my phone signal is weak, sometimes I get roaming when I wouldn't on other phones, including the S20 Ultra. The "lower" price of this phone over the S20 Ultra makes me feel a little better about not having to spend as much of the latest model. However the phone didn't come with the charging brick. I had to purchase one, which was the super fast charger. It was a bit expensive but it charges from 15% to 100% in about an hour. This phone doesn't have expandable storage. I got the highest memory space because I like to take videos and photo. I suppose the storage is adequate and by the time I do fill it up it would be time to get a new phone. The phone battery lasts about two days max. To conclude, this phone is very similar to the S20 Ultra, the only major change I consider to be the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best Case ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phone cases I have ever owned. Great protection all around from the drop protection to the grip smd raised edges. You cant go wrong with this one

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, lightweight. Grips help with holding..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best phone case Ive tried for this phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits super snug and doesnt feel overly bulky in my pocket. Has thick enough lip on the top and bottom to protect the screen from chips scratches on drops.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Love my s21 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camara is great. I have really enjoyed the speed of everything and the battery life. I have been getting a couple days per charge. I did not like that it did not come with a charging block and that Best Buy didn't inform me so I had to scramble to recharge after getting it home the first night.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox is #1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox always offers the best protection for devices. I have tried different brands and always come back to OtterBox. You can certainly buy cheaper cases but you get what you pay for. OtterBox is top of the line. If you want protection for your device OtterBox is the solution.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Commuter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My commuter Otterbox is exactly what I wanted for my Samsung Galaxy S21 Ultra. I always get an Otterbox for my phones, & this one did not disappoint! I know that my phone is protected & I don't have to fight to put it in my pocket.

    I would recommend this to a friend
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