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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series Hard Shell's excellent protection and snug fit for the Apple iPhone 13 Pro. Many appreciate its lightweight design and ease of use, along with the variety of colors available. However, some find the case adds a bit of bulk, and there are concerns about compatibility with wireless charging and magnetic accessories. The quality of the case itself is generally praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 289 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. I have had it for 2 years and its still in amazing condition

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Very light weight and not bulky but also very durable. I've dropped my phone a couple times, and there has been zero damage to the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, otterbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard plastic case came apart. The lifetime expectancy is seven years. Well with that time Otter Box replaced it without any hassle

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a strong OtterBox supporter so I highly recommend this. The commuters are light and protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very strong - highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, who treats her phone like a kid throws around an old rag doll. This case is not the prettiest but it is strong and effective. Given how she drops her phone 56 times a day, gets it wet, or leaves it for people to trample, I’d say it’s very effective and has saved us from buying another phone multiple times. If you need something strong and near bullet proof, this is the case for you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone 13 Pro case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the phone perfect Easy to put on I would like to see more colors and designs for this in future

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protect the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I’m. It thrilled with the color- I do like the feel and side grips. It feels like it has good protection yet not super bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Impressive Case for the IPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive case for my new IPhone 13 Pro. It fits perfectly around the phone. Its had shell should provide excellent protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulkier then my old Speck, but worth the added protection provided. Has nice feel and sure grip.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    6th iPhone to use this case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this case on our iPhone 6 Plus, 6S, 6S Plus, XS Plus, SE 2nd Gen, and now 13 Pro. I like the outer hard shell for sliding the phone in and out of pockets, and the soft inner core for impact resistance and enhancing the grip. So far no impact failures on any of the phones. But the 6S Plus did succum to an attack by flavored tea that was not discovered until after it infiltrated the the inner works and dried inside. iPhones don't like sticky liquids inside them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Weight

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium case, excellent fit. It's light weight, and will protect your phone without adding weight

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone case fits perfectly and will really protect my new phone. It looks good and should last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone and fits great. I’ve dropped my phone several times and it’s held up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that isn’t too bulky. Fits in pockets well while providing solid protection.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use . Love the flap for the charging port. Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very protective and not too big so it doesn’t weigh down your pockets

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox cases, especially the Commuter series. Just enough protection without being too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case very protective and super sleek will highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing case!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last a very long time! Just now started to break after a little over a year!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Weight

    Rated 5 out of 5 stars

    Would recommend 5/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, still slim to phone and already dropped my phone 5+ times in it with no damage

    I would recommend this to a friend
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