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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $39.95

Customer reviews

Rating 4.7 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Commuter Series case's excellent protection and ease of use. Many appreciate the case's snug fit, attractive colors, and high-quality construction. While some find the case slightly bulky, the positive feedback on protection and usability outweighs this concern for most users. The affordable price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 275 reviews
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but no face cover I would’ve like to see with cover for iPhone 14

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, Apple iPhone 13 case. Discount price on Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good otter box product! Bought it from Best Buy for free shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Won’t be Disappointed!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great price, arrived on time, perfect item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Survived a drop and dust invasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case from a brand I trust and have used for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my pink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase! The color and quality just perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, makes my phone look new now excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone case! This phone case is rugged and durable!

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Not a good fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not allow the charger to go through the whole and charge very well

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there, Mari. So sorry for any inconvenience you may have experienced with the Commuter Series case for your iPhone 14/13. This case should be working seamlessly with any Apple or OtterBox charging cable though. However, since we don't perform any third party testing, we're unable to guarantee the compatibility between our case and every charging cable out there. Have you had a chance to try different cable to see if that makes things any better? We appreciate you getting this feedback to us and please feel free to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Fits well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, seems sturdy. No issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for to protect my new iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a OtterBox...what else is there to say...OtterBox has been my go-to for evert iPhone I have had...last longer than the phones do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t think much of it at all not happy with it well you live and learn first item I’ve gotten I have an issue with

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      What's going on with your Commuter Series case that has you feeling pretty lukewarm on the thing? If you have any specific questions or concerns, feel free to ping our friendly Otters at 1-855-688-7269 and we'll always be happy to talk shop!

      Best,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    Good pick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to keep my phone safe! I like that it’s slim compared to previous models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice , quality phone case. We have had several of them and love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone and the back shattered, no real protection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Otter Iphone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice looking but...my phone often seems to slip forward a bit. My biggest disappointment is the cover over the spot where charger plugs in. It can be tricky to move the cover out of the way when I need to charge it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Appreciate the kind words for the Commuter Series case's looks, though we were sorry to hear you'd had some struggles with slippage and also that charge port cover. We weren't entirely certain about that first part and if you meant your iPhone was somehow coming free from the case. If that's so, we'd love to help cinch things down with a brand-new warranty replacement. And we'll definitely share your thoughts on the port cover with our design team for their future reference.

      But definitely give our friendly Otters a call at 1-855-688-7269 if it seems like a replacement case might help the overall experience, and we'll be glad to help get one in the works!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone case! It’s my first time using an apple product so I wanted maximum protection for it and I’d heard great things about otter boxes. I’ve only had it for a little while but it’s been treating me well! Several drops and no problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    luv the color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like described,, fits good, and easy to handle,, no slipping out of yourhand.

    I would recommend this to a friend