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Customer reviews

Rating 4.7 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Commuter Series case's excellent protection and ease of use. Many appreciate the case's snug fit, attractive colors, and high-quality construction. While some find the case slightly bulky, the positive feedback on protection and usability outweighs this concern for most users. The affordable price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 275 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    OTTERBOX phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use OTTERBOX phone case to all my phone. Very excellent product the best.Highly recommended! I’ve been using this over 2.6 years now I purchased this back in January 2023 when I got my new phone. Quality is the best definitely protects your phone.Worth it for your money .I wish they make it available I was gonna buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best phone case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case!!! Bought it for my bf because he is always dropping his phone and it literally works miracles because he’s had this phone case already a year since I’ve given it to him and his phone has never cracked or gotten scratched since then! Super protective phone case that I definitely recommend to all my phone droppers and those who just want it to be careful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    OtterBox review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and easy to take off. Decent price for what you get. I like all the OtterBox products for their reliability and aesthetically they're nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Case For My Iphone 14

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I usually drop my phones which results in me buying a new one or fixing the screen. This case is perfect to some what prevent that from happening.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter ox phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great for 2 years even survived a fall off the back of a truck. However just recently broke along a seam. Will be going in to Best Buy to see what options we have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Iphone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his case . Its very protective ,at the same time durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case. looks good and has protected my phone so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, nice and slim but good protection. Pretty happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Not to big nor to small. Very light case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox iPhone 13 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for iPhone 13 with Otterbox case. I got it on Black Friday price for a really good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this March 31st, 2023 and 4 months later the bottom piece has broken and now one side of my case is unprotected

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We're so sorry to hear about the issue you experienced with the bottom portion of your Commuter Series case. We have an outstanding warranty, and we would be happy to help you with a warranty replacement to continue to provide great protection for your device. Please give our CS Team a call at 1-855-688-7269! OtterBox

  • Pros mentioned:
    Color, Ease of use, Protection

    Rated 5 out of 5 stars

    Retired Executive Assistant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color and feel of this particular iPhone 13 case. I believe it provides excellent protection for the phone and the phone is easily inserted into the case. Love it!!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy. Easy to grip. Great price. Thin design and fits in pocket easily and not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    I like this case!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid structure, protects phone well, slim not bulky, has options to just use the silicone without the hardback if I would like to. It feels good in my hands. I am happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit, Protection

    Rated 5 out of 5 stars

    Great product, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, sturdy, protects I-Phone, love the texture. It fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection lightweight design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case provides phenomenal protection, and a lightweight sleek design. It does not add the excessive weight of some cases I have tried so, if I have to make a long call my hand does not get tired. Protection wise, I can attest that it protected my phone from a glancing roll over from an electric wheelchair

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Solid case with good protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit, sturdy and not too bulky. Solid case with good protection. For everyday normal use, home, walking outdoors and shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Ten out of ten!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone case for about 6 months now and love it! Haven’t had any issues whatsoever. I tend to be very clumsy and drop my phone quite a bit (more than the average person I’d say) and not one scratch my phone! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Protection for iPhone (not bulky)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case to protect my new iPhone. The case fits perfectly and allows you to access all the feature buttons without any hindrance. Case is form fitting so it’s not bulky, but plenty strong to protect your device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Charging port

    Rated 4 out of 5 stars

    Nice, but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective, but bulky & door for charging is a bit of a pain.

    I would recommend this to a friend
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