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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 351 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 351 reviews
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone; it’s just not goated. I don’t like the plastic sides because i can’t stand my phone up on anything with it sliding

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far. Not as durable as the Defender but much less expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same great Otterbox quality, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …this doesn’t fit well if you have a camera cover over your lenses. Most cases have enough room for a lens cover. This one fits a bit too tight and doesn’t leave good room. It still works, but doesn’t seat quite as well as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your asset with a good cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually pretty good. You will spend a little more but you get what you pay for. Right mix of rubber with hard plastic. Haven’t dropped it yet but IF I ever do, my phone will be ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid tested and not broken

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice, color makes it easy to find and the magnetic features of phone are not compromised. The cover for the port is still good as new after 4 month abused by an 11 yr old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otto box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case. Also was on sale. Very glad I found this while shopping around in the store. No more cracks on this phone from now on!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great string case for iPhone. Protects very well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feels great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more robust then the clear cases I used to get. Im not worried about drops or tossing on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Fails on Phone Protection!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best protection for cell phones! This case looks good and its a unique green so i get compliments or stares!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob’s Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had Otterbox products and love them. It was great when I just happened to be in Best Buy and I could grab vs online. Good product and so easy to put on the phone. Thumbs up!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less durable than i expected based on the description, would not buy again Was much happier with my Spigen phone case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 4 out of 5 stars

    Favorite case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cases! They are the only ones I buy!! The last couple I bought have cracked easier but Otterbox has a warranty program so when my case breaks I just go through them and it gets taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not as tightly fitting as other otter boxes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits well, and does not fall out, but sometimes the plastic part of the case will want to come undone from the rubber. Good case!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Andrew! We are so glad you are enjoying the great protection of the Commuter Series case. If the hard plastic portion of the case detaching from the rubber becomes more frequent or happens when you do not intend for it to happen, please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works very well for what I need. It works with the wireless charger I have, which was the main reason I got the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and excellent protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits really well. I like that there’s a flap that covers the charging port which keeps it clean. Thin form helps the phone fit in my front pocket without feeling or looking bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product good price .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, fair Price. that’s important these days to have a good protective cover for expend iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Rachelincolorado

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box quality. Sturdy and easy to use. Rugged.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    So much better

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a consistent user of the defender on every phone ive gad but the change to this case has been so much better not thick in my pocket at all just way more practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case works great, I work in the warehouse drop my phone all the time, the case hold up well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but needs to be a bit thicker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally a 5 start item, as I’ve had several. This new phone with the bigger rear camera lenses had me worried the case wasn’t quite thick enough to properly protect them so I bought an additional camera cover to solve the issue. Solid performance overall though. Just a design flaw IMHO.

    I would recommend this to a friend
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