Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $7.99
Clearance
The comparable value price is $39.95

Customer reviews

Rating 4.7 out of 5 stars with 353 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 353 reviews
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit great protection light weight love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Protector

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Not worrying about dropping my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Grip

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that the case is thin and still has good grip.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Works just a little too bulky for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little too bulky for me. Went with the tech21 brand one instead

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear the Commuter Series case was feeling a bit too substantial for your needs and tastes. Our Symmetry Series would be a more streamlined option, but it sounds like you've already landed on something else for the moment.

      But definitely give our friendly Otters a call at 1-855-688-7269 if you're ever in the market again, as we make all kinds of different case models to account for the varying interest of our friends and fans!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case love the construction Love the the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    14 Pro OtterBox Comuter case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the case. Works great with my phone. Would like to see a brighter teal color for the outer shell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s aight……………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. the little charger port cover keeps up the port clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No MagSafe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preston protection. Only downside is no MagSafe feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty good quality for a lite version

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not many options.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. The front edge keeps slipping off the edge of the phone. I needed a phone case and this awas about the only thing Best Buy had in stock. I keep noticing their hooks are bare.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 2 out of 5 stars

    Wobbles on flat surfaces

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, but the phone wobbles when laid flat. I bought this because otter box sales told me it wouldn’t wobble, but it does. Returned.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sounds like a result of that backside camera area, which we did feel it necessary to raise up a bit in order to help protect those awesome iPhone 14 Pro lenses. But we're very sorry for any miscommunication on that.

      Each of our cases for the iPhone 14 Pro will have a similar dynamic, so if that's a deal-breaker, unfortunately, we won't have a solution that meets the specific need. But definitely give our friendly Otters a call at 1-855-688-7269 if you have any other product questions and we'll always be happy to talk shop!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best otter box

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone 2x already and it has saved my phone big time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit properly.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit properly. Never had a bad OtterBox product before but this is the worst. In addition to very bad fit it is very slippery.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commuter has always been my go to case for years with any phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous, slim and offers spectacular protection for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It done fit phone still stick out. Plastic look like it bent

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got great phone protection, and its a nice color love it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These won’t fully fit my iPhone 14 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the worst case they ever sold .. do not buy it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Tony! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perhaps the best iPhone cover of them all. Solid and sturdy.

    I would recommend this to a friend