Customer Ratings & Reviews
- Model:
- 77-88433
- SKU:
- 6511054
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Blah, blah just basic good name
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just basic, some of the extra rubber gets in the way of charging.
No, I would not recommend this to a friendSlippery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slippery. Not a good thing if you want to not drop your phone. I also don’t care for the little cover for the Lightning jack.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Phone case review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy case. And the price was fair. I am pleased with the product.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying the great protection and features of the Commuter Series case! Please reach out to our CS Team by phone or via chat should any questions arise as you enjoy the case! We are always happy to help!
Otterbox rocks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box has protected my phone many a time. I have tried cheaper alternatives but have always come back to Otterbox. Great protection in a slim vibrant package!
I would recommend this to a friendNot good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit tight, I am afraid it will come off at some point!
No, I would not recommend this to a friendTerrible case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone case. Started warping about 4 months after buying it. Top right corner was falling off the phone. If you look at other pictures people posted here, it looks like same. I'm guessing most people review right after getting the case and not 6 months down the road. Otherwise I can't imagine anyone recommending this case. Replaced it with the Commuter and that was just as bad. Sucks Otterbox has let their products go down like this. They used to be a company you could rely on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Tony! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Not up to the mark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is strong but the sides will become loose and didn't fit properly
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to know you don't have any concerns about the durability of the Commuter Series case, though we were certainly sorry to hear that the overall fit of your current one has become weirdly wonky. Let's take it from the top with a brand-new warranty replacement that is sure to retain a secure and snug fit for the long haul. Just ping our friendly Otters at 1-855-688-7269 and we'll be glad to help get one in the works!
Best,
OtterBox Customer Service Team
Disappointed is an understatement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst cover I’ve ever had! In the 20 years I’ve had phones, I’ve never cracked one. I had this cover on 1 week and then entire back of my phone shattered. I’ve always had silicone covers but I heard good things about otter box and wanted to give it a try. To say this cover let me down is an understatement. I’ll never purchase a firm case again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Catherine! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Love Otterbox!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love otterbox because of their replacement policy! Always buy their cases whenever I get a new phone.
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has been Awesome! Easy to deal with the sales staff!!
I would recommend this to a friendI only go with an Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have kept my iphones safe for 10 years and will trust nothing else!
I would recommend this to a friendLove this case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. Always buy it when getting g a new phone.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well, works well and it’s a overpriced necessity
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact yet sturdy. Has a protecter for charger port
I would recommend this to a friendOtterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it protects the phone well. it's easy to handle.!!!
I would recommend this to a friendDid not meet expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit well. I had to trim around the camera opening.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We apologize that you experienced some fit issues with the Commuter Series case for your iPhone 14 Pro. All of our cases are individually crafted to ensure compatibility with the specific style and features of each device. Is there a chance you received a case for the incorrect phone? We don't recommend making any alterations like that to the case though. Please feel free to give us a ring at 1-855-688-7269 and we'd be happy to troubleshoot things and find the best path forward for you.
Cheers,
OtterBox Customer Service Team
Bad case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this case. It did not protect the back of a brnad new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
don’t buy thi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don’t buy this wireless charger no magnetic protection only on the back i cracked my iphone 14 on the side
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your experience with the Commuter Series case. While we design our cases to minimize the risk of damage, there are still some variables outside our control. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. You're correct in saying the Commuter Series isn't one of our made for MagSafe cases though. If this is an important feature for you, we'd recommend checking out our Symmetry Series+ or Defender Series XT cases. Give us a ring at 1-855-688-7269 with any questions or if you'd like a replacement case.
Warm regards,
OtterBox Customer Support
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit the iPhone pro properly. Like the sturdiness of the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .What's going on with your new Commuter Series case that isn't working out with the iPhone 14 Pro as it should? We'd love to hear more about it and help make sure everything gets properly dialed in for maximum protection and performance going forward, so please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll get right on the case!
Best,
OtterBox Customer Service Team
- Pros mentioned:Grip, Protection
Awesome case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protective case your cell phone. Comfortable grip and not bulky in your pocket.
I would recommend this to a friend