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Customer Ratings & Reviews

Your price for this item is $39.95

Customer reviews

Rating 4.7 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 363 reviews
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Dropped phone out of car window going 30mph. Phone and case were fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must for Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandson and so happy I did! Many drops and no problems thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new case for my new iPhone. Wanted to make sure my phone was protected and this one does.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Not Really Compatible with MagSafe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say I have used Otterbox cases for years! YEARS! I had to get a new phone after a recent car accident, and since this had so many great reviews, I went for it. I gave it one star because as a case, it seemed sturdy. I took off four stars because it is not MagSafe compatible, even though the product description and the box says it is MagSafe and wireless charging compatible. I was skeptical from the beginning since it says it does not have a magnet in the case - I thought, "how is the magnet on the phone going to get through the Otterbox shell? My Apple battery pack won't stick to the case at all. Had to return the next day. So if MagSafe or wireless charging is just as important to you as the protection the case offers, skip to another Otterbox that has the magnet on the inside like previous versions of Otterbox cases.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that the Commuter Series case was not what you had hoped for with your iPhone 14 Pro device. The Commuter Series case for iPhone 14 Pro has been designed to work with wireless and MagSafe charging pads (but there are no magnets in case itself). For individuals who wish to use MagSafe accessories and the like, we also have the Commuter Series for MagSafe which was designed with built-in magnets snap to MagSafe chargers and accessories. If our amazing CS Team may answer any additional questions or provide assistance with anything, please do not hesitate to reach out at1-855-688-7269 and we are happy to help! OtterBox

  • Rated 5 out of 5 stars

    Good and Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and solid. It's the second one I've had only because my first one didn't fit my new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really expensive for what it is. I've bought better cases off amazon, but Otterbox is just a great standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my OtterBox. And the price was an outrageous either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox’s commuter series cases. i just wish they had a better’s variety of colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool color with extra ordinary protection. Otter the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rugged case that protects your phone. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried and true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and consistent. Works well for my needs as simple and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used an Otterbox for years due to quality. No need to stop now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need protection for your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ;) I am sure I did right decision with Best Buy support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. This is the second one I've owned. The first was for an iPhone 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and perfect for phone for my son. Have always liked this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality and Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and durability but I didn't see that it's not magsafe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 14 pro case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average product. Holds up lots of dirt and other air pollutants. Im not very happy with the protection it provides. I dropped my phone and sustained a minor crack to rear optic area. I dont think i would buy this particular product again but its a good budget case to start with.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I’ve ever had for any phone ever! Flap covers charging port awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very durable with my 2 year old who just grab my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "This is an excellent rectangle!" ~ Ron Swanson...

    I would recommend this to a friend