Customer Ratings & Reviews
- Model:
- 77-88437
- SKU:
- 6511040
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Not many options.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. The front edge keeps slipping off the edge of the phone. I needed a phone case and this awas about the only thing Best Buy had in stock. I keep noticing their hooks are bare.
No, I would not recommend this to a friend- Pros mentioned:Case quality
Wobbles on flat surfaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, but the phone wobbles when laid flat. I bought this because otter box sales told me it wouldn’t wobble, but it does. Returned.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sounds like a result of that backside camera area, which we did feel it necessary to raise up a bit in order to help protect those awesome iPhone 14 Pro lenses. But we're very sorry for any miscommunication on that.
Each of our cases for the iPhone 14 Pro will have a similar dynamic, so if that's a deal-breaker, unfortunately, we won't have a solution that meets the specific need. But definitely give our friendly Otters a call at 1-855-688-7269 if you have any other product questions and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Best otter box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have dropped my phone 2x already and it has saved my phone big time.
I would recommend this to a friend - Pros mentioned:Protection
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Commuter has always been my go to case for years with any phone
I would recommend this to a friend - Pros mentioned:Protection
Solid!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous, slim and offers spectacular protection for the price.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its got great phone protection, and its a nice color love it!!
I would recommend this to a friend Does not fit properly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit properly. Never had a bad OtterBox product before but this is the worst. In addition to very bad fit it is very slippery.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
- Pros mentioned:Case quality
Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perhaps the best iPhone cover of them all. Solid and sturdy.
I would recommend this to a friend Phone cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It done fit phone still stick out. Plastic look like it bent
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Blah, blah just basic good name
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just basic, some of the extra rubber gets in the way of charging.
No, I would not recommend this to a friendThese won’t fully fit my iPhone 14 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the worst case they ever sold .. do not buy it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Tony! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Otterbox rocks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box has protected my phone many a time. I have tried cheaper alternatives but have always come back to Otterbox. Great protection in a slim vibrant package!
I would recommend this to a friendSlippery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slippery. Not a good thing if you want to not drop your phone. I also don’t care for the little cover for the Lightning jack.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Not good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit tight, I am afraid it will come off at some point!
No, I would not recommend this to a friendPhone case review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy case. And the price was fair. I am pleased with the product.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying the great protection and features of the Commuter Series case! Please reach out to our CS Team by phone or via chat should any questions arise as you enjoy the case! We are always happy to help!
Not up to the mark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is strong but the sides will become loose and didn't fit properly
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to know you don't have any concerns about the durability of the Commuter Series case, though we were certainly sorry to hear that the overall fit of your current one has become weirdly wonky. Let's take it from the top with a brand-new warranty replacement that is sure to retain a secure and snug fit for the long haul. Just ping our friendly Otters at 1-855-688-7269 and we'll be glad to help get one in the works!
Best,
OtterBox Customer Service Team
Terrible case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone case. Started warping about 4 months after buying it. Top right corner was falling off the phone. If you look at other pictures people posted here, it looks like same. I'm guessing most people review right after getting the case and not 6 months down the road. Otherwise I can't imagine anyone recommending this case. Replaced it with the Commuter and that was just as bad. Sucks Otterbox has let their products go down like this. They used to be a company you could rely on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Tony! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Disappointed is an understatement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst cover I’ve ever had! In the 20 years I’ve had phones, I’ve never cracked one. I had this cover on 1 week and then entire back of my phone shattered. I’ve always had silicone covers but I heard good things about otter box and wanted to give it a try. To say this cover let me down is an understatement. I’ll never purchase a firm case again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Catherine! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Love Otterbox!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love otterbox because of their replacement policy! Always buy their cases whenever I get a new phone.
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has been Awesome! Easy to deal with the sales staff!!
I would recommend this to a friend