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Customer Ratings & Reviews

Your price for this item is $39.95

Customer reviews

Rating 4.7 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 363 reviews
  • Rated 5 out of 5 stars

    I only go with an Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have kept my iphones safe for 10 years and will trust nothing else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Always buy it when getting g a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, works well and it’s a overpriced necessity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact yet sturdy. Has a protecter for charger port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it protects the phone well. it's easy to handle.!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not meet expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit well. I had to trim around the camera opening.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We apologize that you experienced some fit issues with the Commuter Series case for your iPhone 14 Pro. All of our cases are individually crafted to ensure compatibility with the specific style and features of each device. Is there a chance you received a case for the incorrect phone? We don't recommend making any alterations like that to the case though. Please feel free to give us a ring at 1-855-688-7269 and we'd be happy to troubleshoot things and find the best path forward for you.

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Bad case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this case. It did not protect the back of a brnad new phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    don’t buy thi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t buy this wireless charger no magnetic protection only on the back i cracked my iphone 14 on the side

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your experience with the Commuter Series case. While we design our cases to minimize the risk of damage, there are still some variables outside our control. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. You're correct in saying the Commuter Series isn't one of our made for MagSafe cases though. If this is an important feature for you, we'd recommend checking out our Symmetry Series+ or Defender Series XT cases. Give us a ring at 1-855-688-7269 with any questions or if you'd like a replacement case.

      Warm regards,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit the iPhone pro properly. Like the sturdiness of the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      What's going on with your new Commuter Series case that isn't working out with the iPhone 14 Pro as it should? We'd love to hear more about it and help make sure everything gets properly dialed in for maximum protection and performance going forward, so please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll get right on the case!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Awesome case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case your cell phone. Comfortable grip and not bulky in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Not crazy bulky, gets the job done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same case on my iPhone 13 mini and it was great! It protected the phone from multiple drops, one of which I thought would’ve damaged the phone for sure but it was fine. So far, I still love it for my 14 pro! It’s not super bulky and the protection is great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Would purchase again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Love !!! The color. Exactly the shade of green I wanted. Slim enough to fit into legging pocket. Love the grips on the side too. Convinced the grips help stop my phone from falling off a mountain (without being dramatic)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three days of trying to move my data from the iPhone 13 to the iPhone 14, I finally gave up and took the telephone back to Best Buy. I have now been fighting for three weeks to get my money back.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      A frustrating situation to be sure, and we're very sorry to hear of the tech troubles you had recently. Curiously, your review of that somehow got synched up with an OtterBox case, so we thought we'd let you know in the event you want to work with Best Buy to get that corrected so you can reach your intended audience.

      If you ever have any Otter questions for whichever device you ultimately land on, please feel welcome to give us a call at 1-855-688-7269, and we'll always be happy to help!

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    It’s not just good, it’s good enough.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitment on my 14pro. Love the case. I needed good protection and this case delivers.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Good not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Commuter case on my XR for almost 3 years. Went again for this case for the new phone. It is a thinner construction than the previous case. One gripe is the charging port cover will not sit flush while not in use. My slight OCD can't handle this not being tucked in tight. The other slight issue is this is fairly slick. The two "pads" on the backside do not offer much security for a tight grip. Probably pick up the Defender Series Pro in a few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t dropped it or tested it yet but I hope it protects my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover and great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was able to find this at best buy. Just what my phone needed

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and not too thick. I can still slide it into my pants pocket easily.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Good case with some design flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the case was thicker, especially around the the camera cluster. The charging port cover was unnecessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great just not the absolute best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really 8/10 I mean eventually the loose part by the buttons is for added safety to not cause damages to the phone, but after use I see it degrading in the weaker areas.

    I would recommend this to a friend