Customers commend the Commuter Series Hard Shell for Samsung Galaxy S25 Ultra for its protective capabilities. Users report that the case effectively shields the phone from damage, even when dropped on hard surfaces.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 138 reviews
Rated 5 out of 5 stars
Real protection without the bulk
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked up the OtterBox for my Galaxy S25 Ultra and it’s been exactly what I was looking for. I’ve already dropped my phone a couple times and this case took the hits with zero damage to the phone. It’s protective without the brick-like bulk some cases have, which makes it easier to carry every day.
The textured surface gives a solid grip so it doesn’t slip when pulling it out of a pocket or running it one-handed. It has a clean, low-profile look that blends right in with the rest of my everyday carry gear—no flashy colors or oversized branding, just function that fits the gray man approach.
If you want a case that actually protects without ruining the sleek lines of your phone, this is it.
I would recommend this to a friend
Rated 1 out of 5 stars
Buyer beware
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been a long time Otterbox customer. My previous otterbox for my Galaxy S20 lasted me about 4 years. This one for the S25 Ultra was a significant disappointment. I purchased this in June of this year, and by September, the case has broken in two different areas, and the rubber interior part was peeling in several locations, notably around the upper areas by the volume buttons and the side opposite of the volume buttons. I contacted Otterbox about this issue, and they just directed me to the warranty website. I opted to give them another chance via the warranty. They offer to send me a replacement case for free, but I had to pay $13 for shipping and handling. Fast forward to today, about a month in, and the replacement case is doing the same, rubber inner case is peeling, and the hard shell broke by the charge port already. And I'm a light phone user. My last Galaxy lasted me 5 years. No screen cracks, no drops. I've already replaced my Otterbox with a Spigen. Time will tell if the Spigen is a more durable case. But avoid the Otterbox Commuter at all costs. And speaking of costs, this isn't cheap.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Works as advertised
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox Commuter Series case for the Galaxy S25 Ultra offers exactly what I was looking for — reliable protection without the bulk. The fit is perfect and it feels solid in the hand without being too slippery or too grippy. It slides easily into my pocket and doesn’t attract lint like other rubbery cases. The buttons are responsive, and I appreciate the added dust cover for the charging port. Overall, it gives me peace of mind knowing my phone is safe from everyday drops and scratches. Highly recommend for anyone looking to protect their investment without sacrificing style or comfort.
I would recommend this to a friend
Pros mentioned:
Color, Fit, Protection
Rated 5 out of 5 stars
Great phone case!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case fits well and provides great protection for the phone. The color is even better in person than in pictures. It's a unique color so it's easy to spot my phone among others.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like everything else, Otterbox cases have become ridiculously expensive. They've always been pricey, but now it's crazy. That being said, they're still good quality. I've sworn by them for years and they've always protected my phones very well. This one is no exception (so far) and I happen to like the green color. I recommend Otterbox in general and this case in particular, but you should always look for sales. I bought this one half-off, and that was worth it. Full price is far too much.
Excellent product and I absolutely recommend this!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, excellent quality and fit for my S25 Ultra. Within seconds of installation I dropped my phone from about 4 feet on to a stone tile floor with no damage to either the phone or case. Great job otter box!!!
I would recommend this to a friend
Pros mentioned:
Build quality, Color, Protection
Rated 5 out of 5 stars
Phone protection case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A nice sturdy case that really protects my cell phone, the color like a teal green, it's really beautiful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits the phone perfectly and has protected it from the two or three drops so far.
I would recommend this to a friend
Cons mentioned:
Bulkiness, Port cover
Rated 5 out of 5 stars
Nice color, good case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid case, has protected several drops already. Not bulky enough to interfere with screen or camera protectors. Charging port cover can be a bother, but I'd rather it be there than not.