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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the Commuter Series Hard Shell for Apple iPhone 17 Pro Max, particularly its protective capabilities. Users find it offers enhanced protection compared to other options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Outer box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case and durable. Always my go to case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone perfectly. It’s very durable and long lasting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case protect the phone and it's not bulky in your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always entrusted Otterbox for the protection of the phones I have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case would recommend it and fit perfectly on the phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy camera button still stuck as of 10-31

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Bought this case a month ago and had to return it. I repurchased it a month later after they said they took all the defective ones off the shelf but that wasnt the case the button / case is still defective. DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 2 out of 5 stars

    Poor design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a terrible case, just poor design because the speakers get blocked. It can withstand a drop, but sounds like I'm talking on AM radio when I call someone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 2 out of 5 stars

    Phone is great,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th purchase was smooth, but the phone was activated incorrectly and I had no phone for 48hours. I had to go to Verizon store for them to straighten it out.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Nathan! We are glad to hear that the retailer helped with this issue. OtterBox

  • Best Buy Employee

    Rated 1 out of 5 stars

    too smooth

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slick and i felt like it would fall too much needs more of a rubber touch for grip

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

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