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Customer reviews

Rating 4.4 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the Commuter Series Hard Shell for iPhone 17 Pro Max, particularly its protective capabilities. Users also appreciate the overall performance of the phone when using the case. Finally, customers find the design to be aesthetically pleasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 17 Pro Max Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my IPhone 17 pro max and excellent choice

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good case, rocky warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone look like every other phone. Unfortunately cases are a priority busy some variety would help. Case cracked by December and the warranty isn’t super easy to fulfill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone is amazing. The upgrade was the best thing I’ve done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone and is everything and more than I imagined!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best case for durability and device safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits an iPhone 17 pro max perfectly and is easy to hold on to !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Murch Needed Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Very friendly ease of use. Very durable as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case works well with my new phone……………..

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend or family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and sturdy. I recommend this to everyone

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    too smooth

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slick and i felt like it would fall too much needs more of a rubber touch for grip

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    Phone is great,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th purchase was smooth, but the phone was activated incorrectly and I had no phone for 48hours. I had to go to Verizon store for them to straighten it out.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Nathan! We are glad to hear that the retailer helped with this issue. OtterBox

  • Rated 1 out of 5 stars

    Do not buy camera button still stuck as of 10-31

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Bought this case a month ago and had to return it. I repurchased it a month later after they said they took all the defective ones off the shelf but that wasnt the case the button / case is still defective. DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

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