Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 79 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Commuter Series Hard Shell's protective qualities, with many praising its ability to safeguard their iPhone 16 Pro Max from damage. However, some users express concern over the case's design, specifically the exposed camera button, citing potential vulnerability. A few comments suggest this cutout could compromise screen protection. The functionality of the camera button itself is also a point of discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 79 reviews
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to hold. I work in a warehouse, it’s not bulky but her it protects the phone

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy phone case. Lightweight and not to bulky. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective case and a great value for your iPhone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very protective iPhone case, that I easily recommend. I tried a few others, but I feel most secure with this case, and the price point is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Wins Again

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and another home run for otter box. I appreciate the build quality with out it being to bulky on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides excellent phone protection and doesn’t have any problems integrating with my installed screen protector. It’s great that it’s mag safe and charges phone without issue, doesn’t require case removal for anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16 pro max case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case at a decent price. Doesn’t cover the action button so possibility of damage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterized

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, rubbery fits fone perfectly good protection. A little expensive

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good it better than my last one and feels different

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Case, Just a Little Bulky

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can gaurantee my phone is protected from drops and throws from my kids but the trade off is the bulkyness. Has the hard case for initial protection and the sofe case for shock absorption. A small detail that seems to be an issue is the brittle part of the hard case by the charger of the phone. Mine cracked and broke within a month of owning it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case fits really well, was easy to put on and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior protection at a reasonable price. Have used them for years

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Simple but best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect my iphone 16. It working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case to buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Very interesting protective and slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone case

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case however it the second part of the case comes off easily

    I would recommend this to a friend
  • Cons mentioned:
    Camera button

    Rated 4 out of 5 stars

    Case with notch for camera button

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case however exposed camera button may lead to damage to phone later

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit / works well with screen protector / Decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very comfortable you get used to the opening on the side by the new camera button well worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Dropped and screen cracked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone from a chair face down on concrete and the corner of my 16 Pro Max cracked. I do not recommend this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

  • Cons mentioned:
    Camera button

    Rated 4 out of 5 stars

    Don't love the camera button cut out

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled on the camera button cut out, but the rest of the case is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this shell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Shell good protection for phone will definitely protect phone

    I would recommend this to a friend
Sponsored