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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 92 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Commuter Series Hard Shell's protective qualities, with many praising its ability to safeguard their iPhone 16 Pro Max from damage. However, some users express concern over the case's design, specifically the exposed camera button, citing potential vulnerability. A few comments suggest this cutout could compromise screen protection. The functionality of the camera button itself is also a point of discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 92 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterized

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, rubbery fits fone perfectly good protection. A little expensive

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 16 Pro Max Otter Box phone case review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case features a nice design, fits phones nicely, and provides excellent protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16 pro max case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case at a decent price. Doesn’t cover the action button so possibility of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best for phone cases. Very durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good it better than my last one and feels different

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case fits really well, was easy to put on and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to do. It’s a quality phone case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case, no cracks or breaks. Would recommend to someone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior protection at a reasonable price. Have used them for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected fits the phone perfectly. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Simple but best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect my iphone 16. It working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Very interesting protective and slim.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim look phone case. Protects everything like it should

    I would recommend this to a friend
  • Cons mentioned:
    Camera button

    Rated 4 out of 5 stars

    Case with notch for camera button

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case however exposed camera button may lead to damage to phone later

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put Otter Box protection on all of my phones I highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Camera button

    Rated 4 out of 5 stars

    Don't love the camera button cut out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled on the camera button cut out, but the rest of the case is fine

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Yes for daily use!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and is my main case! Love the case and is sleek but sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The better cover for new phone. Have always had Otterbox. Wouldn’t have anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice looking and great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking case! Protects my phone well. I recommend

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Dropped and screen cracked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone from a chair face down on concrete and the corner of my 16 Pro Max cracked. I do not recommend this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

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