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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 269 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Commuter Series Hard Shell's excellent protection and perfect fit for the Samsung Galaxy S23. Many appreciate its ease of use and affordable price, along with the case's comfortable grip and high-quality feel. While some find the charging port cover slightly difficult to open, the overall consensus points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 267 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is a sturdy case! I don't worry my teenager's phone will get damaged if it drops because this case offers great phone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    He likes it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes the otterbox. Its a well made phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and durable at an very affordable price, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case ever for S23 Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my phone can talk like in a cartoon lol it would definitely thank me. It feels smooth,durable not heavy. Quality is a 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT CASE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter B9x cases are great and protects phone really well. Just buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and safe!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose this case for my Samsung phones! Light and safe!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the OtterBox commuter series. I do like it very much. However, the only complaint I would have is that the camera is not fully protected. One of the whole reasons I got this phone was because of the camera and I do not want it damaged. So I have a second case I bring when I'm doing traveling or anything physical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, easy, works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, sleek design. Has passed a few accidental drop tests well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case, not bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used otterbox cases for more than 10 years on all my phones. I've had them flyoff gthe roof of my car at 40 mph, fell off the roof, etc. Not one broken phone. Sure, luck helps, but these caes do what they're supposed to do...protect your phone. My wife picked this one for her new S23 because it was light weight and not bulky. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great for Galaxy S23.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove. All controls work perfectly. Great feel and protection Not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Becomes one with the phone's housing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox protector was purchased at the same time as a Galaxy S23. When I removed it from it's display box, I went ahead and tried to drop my phone into it. Not so easy, it was a big struggle going from corner to corner, refusing to snap into place. While fiddling around with this protector, I discovered that it has an inner boot that the phone goes into and an outer shell. Once I got the phone into the soft inner boot (rubbery, maybe partly made from eco-waste tires) it was much easier to snap that into place into the hard outer shell casing. The tolerances are so tight on this protector that it looks like it bonded to the case of the phone. I should have good protection with this. If you happen to want more protection, get an outer case with flap and belt clip which is what I did. I had that from a previous phone. A Nokia XR20, don't buy that phone as it may develop seizures, but I digress. 4 stars on ease of use because of the slight struggle I had with installation. Highly recommended. Great protector case this Otterbox is.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Can't Go Wrong with Otterbox!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otterbox Commuter cases on my last four smart phones and on my family member phones as well. They are very tough and provide great protection from drops, but they're not big and bulky. Yes, some might say they're a little boring and have very limited color choices, but I'm a pretty simple guy and don't really need glitter or daisies or fluorescent colors for my phone case. Get this for your phone and have piece of mind that your pocket computer will be protected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slides in and out of pocket easily, does not add a lot of bulk, looks professional, and provides great protection to my phone. Add a screen protector and this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price, Protection

    Rated 5 out of 5 stars

    Otter Box Hard shell cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box provides great protection for my phone. fits like a glove. Excellent price as well !

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Moderate phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent case, it protect the phone. My complaints about the case are that the rubber stop that covers the charging port has a rough texture, enough so that my pinky started to develop a callus. As well it does apply sideways pressur on the charging cable when you're charging it which i don't like. The case is a little too smooth for my liking but again it does the job of protecting it from falls.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback regarding the Commuter Series. We have taken your feedback to the company for future consideration. OtterBox

  • Pros mentioned:
    Ease of use, Price, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to put on and protects very well and a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Quality Protection; Slim Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant moving away from the Defender series, but appreciated the smaller profile of the Commuter. So glad that I did. Communter has the Otterbox quality and protection that I have enjoyed with the Defender but doesn't feel like a brick in a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Does what it says on the tin, and not too thick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone well... and doesn't take up too much space in the pocket. Some of the other Otter Boxes have that problem (too big/thick), this one is nice and slim. Do suggest getting a protective shield for the front screen for full phone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otterbox for awhile i prefer the commuter over defender but this case is very durable, my phone fell once or twice from my hand so far and the case does a really good job in protecting the whole phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great phone protector

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits and works great. Isnt bulky in the pocket or holding it in hand. Buttons work great. Only downside(which isnt really a problem) is it is sometime hard to get the cover for the power port off.

    I would recommend this to a friend