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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 863 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Commuter Series Hard Shell for Samsung Galaxy S23 Ultra, highlighting its excellent protection, perfect fit, and impressive camera quality. Users appreciate its ease of use and good grip. Some find it a bit bulky and express concerns about the charging port cover, while others suggest the need for a separate screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 863 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone armor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real protective armor for the phone regardless of the angle slips falls, whether by the back, side or face.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    this is a good case for the casual phone user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesnt fullt protect screen if you drop it the wrong way it will crack not water proof

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox are well made. I have always kept my phones in them. I've never had to use insurance or replace my phone with these cases.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    good hold

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, great hold feel, I routinely drop my phone and this has saved my butt countless times

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox cheaper than insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many cell phones. I always protect my Samsung phone with a OTTERBOX cover and never had a problem. You can't always be as careful as you like and thats why I purchase an Otterbox its cheaper than buying Insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Super tough case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid and protective without being bulky. Perfect fit for my phone and easy to slip into a pocket. OtterBox always delivers!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Easy Grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this case for his new phone. He loves it. It is much better than even the more expensive one he purchased when he first bought the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Perfect dit and protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim fot and rugged protection is definitely a must. Fits in your pocket nicely withiut the added bulk

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Very nice protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is snug fit with my phone. Aside from protecting my phone from accidental bump or fall, it also has cover for the phone's charging charging port which is good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone...slim 2 piece design...great price

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone perfectly without being too bulky. Has some rubberized parts that stop it from being too slippery since it is a big phone...overall great protection for a fabulous phone!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Drop protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, perfect fit for my phone, its well protected on sides and corners would highly recommend to keep phone safe

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Buy it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its not as bulky. It provides great protection for my device and is sleek in appearance. Highly recommend. I purchased it on sale and saved a ton.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cover me Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really is the best. This hard shell takes the worry out of dropping your phone. It's the best case I have bought for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    outter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad , a nice protective cover, will buy again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Phone case review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ to use, fit's well. I have dropped the phone on surfaces several times on hard surfaces and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung still hasn't failed me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality 10/10 so vivid Bettery 10/10 last up to 2 days without charging!!! The look of the phone 7/10 visually it looks exactly the same as the past phone Overall i love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the simplicity of the case. Thin, double layered, and reliable. Easy to take off but durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case with one minor flaw

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought about a year ago. Phone still hasnt cracked. Only complaint is that it slides off the corners here and there.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Otterbox quality - Samsung Ultra bulk!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong about the case in regards to construction or protection. The phone is just so big that a double insulated case really adds to the bulk and weight. Otterbox makes a great case so don't punish them for answering the bell by making a Commuter for this phone. Blame Samsung for making the phone so thick, wide, long and slippery that you need to buy a case for it. The case also makes the buttons a little difficult to operate.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Bob! We hope that you enjoy the Commuter Series case for your device. If you are continuing to experience issues with using the buttons on the device while in the case, please reach out to our CS Team by phone or via chat, and we are happy to help! OtterBox

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