Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1781 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a convenient built-in stand. Many appreciate the case's snug fit and ease of use, although some find it a bit bulky. A few customers mention the price point as a potential drawback, and while the case is not waterproof, its protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,781 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPad saftey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. My son has dropped my iPad at least 4 times now and there is no damage to it or the Otter box. It's great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Doesn't fit iPad air 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is protective however it cover part of the camera and the sound buttons are not in the same place as the iPad. I was told it would fit my air 2 perfect. Does the job but wish it was a perfect fit

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I’ve ever had . Have had it for awhile now and it’s held up beautiful . Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Very sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid case. It is a little bulky but my wife has arthritis in her hands and this size allows for a better grip

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    adequate protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to plug power cord in due to positioning of rubber covering port. Can't use camera with outside shell on ipad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of frustrating when you're trying to take about everything at first. I'm sure this will protect my iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy for anyone that navigate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe how easy it was to synce and get up and running, super easy for even me not being very technical

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Absolutely necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve ever made. So many incidents have occurred that made this buy a “Best Buy”.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to much protection I didn't like the screen protector so I returned it and got the one without the screen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection for new Ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case to protect iPad. The only thing I do not like is that the case does not cover th iPad screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is sturdy and good protection for the little ones, bought it for my 3 year old and it's perfect protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad protection good enough if you drop it will be protected if you get it wet It Will be protected

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great iPad case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits well and looks like it will hold up to my 4 year old daughter. It fits in my iPad holder too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with the bottom of it not staying well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case gives the iPad protection from falls. However, the power button is very difficult to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well designed with total protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the case with the purchase of a new IPad on a before Christmas sale. I was impressed with the quality and design of this cover. Installation took a little time but the instructions helped when followed. I would recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra protective! Still ease of access and use of me iPad while in the case. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Tough case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and offers good protection. I feel much safer knowing my device is protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sturdy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this, but it is a little tricky cutting my iPad on and off or doing screen shots the button sticks on it

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Kattwin,

      We're ecstatic to hear that your iPad feels guarded against the world under the careful watch of the Defender series! Our apologies that the power button is giving you a little pushback. Sometimes, the side buttons on new cases can be a little stiff at first, but they do tend to relax after some time and with consistent use. If the tenacity persists or just becomes too frustrating, please feel welcome to call our handy Otters at 1-855-688-7269, and they'll fix things up with a warranty claim!

      Regards,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Seems to be protecting my iPad well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to protect iPad enough to take it on road trips on the bike. So far it is.

    I would recommend this to a friend
Sponsored