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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1921 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a convenient built-in stand. Many appreciate the case's snug fit and ease of use, although some find it a bit bulky. A few customers mention the price point as a potential drawback, and while the case is not waterproof, its protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,921 reviews
  • Rated 3 out of 5 stars

    Works as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a carry handle or strap. I needed to purchase a bag to carry it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second case for the second iPad. Does exactly what it is supposed it. The only complaint is the charging port area which is a little hard to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect the ipad. Protects it from drop from my little ones. Not a scratch on the ipad and it has been dropped several time a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was arrest case but I ended up returning it because it didn't fit the iPad Pro like I wanted it to. The light sensor was covered and essentially useless

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Otter Box always for my other devices and have not had this issue; the iPad Air 2 is so thin and this product is too loosely fitting, causes speakers to vibrate and many times the touch does not work. I wouldn't recommend this for iPad Air 2.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey buyerbest101,

      Thanks for being such a loyal OtterBox fan though the years and devices. We’re sorry to see that you’re having some trouble with the Defender for your iPad Air 2, and we’d love to try and get this turned around for you. Feel free to give our friendly Otter tailors a call at 1-855-688-7269, and we can get you all sized up for a warranty replacement.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Sturdy, dependable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My otter box(es) are my insurance against the inevitable drops... I recommend Otterbox every chance I get. Great warranty and great service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Secure but tough to open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a strong purchase but it is too hard to reopen to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Apple Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tablet to replace an oldet Android tab. I can't be more pleased. Fantastic graphics and great battery longevity. I'm very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Home Run for OtterBox

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use OtterBox cases for all of my Apple products and will have a hard time switching to another brand. Got a great deal on this case too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within the first week, I think It was cheaply made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case cost quite a bit more than we were planning to spend. But we now feel that it is worth every penny! We would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my nephew (9 yrs old) this cover to go with the iPad Air 2 & seems to be working out great for him & very stress free for me :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have grown to love Otterbox in our family! It has "saved" many phones and is now protecting our tablets. You won't regret this choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another case and it just wasn't very good. This case is great and has more than the old one. Glad I got it on a great sale too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older version (5 years older) and the speed, camera, weight and memory are all a good improvement. Well worth the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rugged yet annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't love this case. I have had many otter box cases for iPhone and iPad in the past and I've never had one that annoyed me like this one does. My biggest problem with it is that it is IMPOSSIBLE to hit the power button through the case. Don't even think about attempting a screen shot with this thing. It is extremely frustrating to have to take the rubber piece off every time I need/want to use that button. Also, I feel like the screen protector part gets scratched too easily. I have had mine for about 8 months and even though I don't use my iPad daily the screen protector already looks like it's been to war. I still keep this case on my iPad because I have kids but overall I'm disappointed in it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Sadie,

      We’re sorry that the power button on this Defender case is being difficult and that the screen protector has seen better days. The power button issue is not at all typical and we certainly want to get that taken care of as soon as possible.

      Thankfully we can easily replace your compromised case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up!

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are clumsy like me, this is what you need. It's the only thing that can handle how many times I drop my iPad a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 2 otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox cases. i have always bought them for all of my devices. this one just adds to my collection. i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these on dozens of iPads for our company and they're great in industrial environments. They're also life time guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really badass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't affect viewing quality nor is it too bulky for transport. Could not be more in favor of the Otterbox Protector. Christoph

    I would recommend this to a friend
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