Customers consistently note the Defender Series Case offers excellent protection and a convenient built-in stand. Many appreciate the case's snug fit and ease of use, although some find it a bit bulky. A few customers mention the price point as a potential drawback, and while the case is not waterproof, its protective qualities are frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,781 reviews
Rated 4 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Product works and I have had no issues with it at all.
I would recommend this to a friend
Rated 2 out of 5 stars
Overpriced and not to quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I think a $90 case should be more wear and tear resistant.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Jeff,
We’re sorry that this Defender is not living up to our usual high OtterBox standards. Please call our friendly Otters at 1-855-688-7269, and we will be happy to set you up with a warranty replacement.
Sincerely, OtterBox Customer Service Team
Pros mentioned:
Protection
Cons mentioned:
Weight
Rated 1 out of 5 stars
Heavy, poor touch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible. Very heavy. The built in screen protector is has poor touch sensitivity. Nothing to to say about it except it's a tank case with poor touch performance
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Strong protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter is the best for strength and water resistance
I would recommend this to a friend
Rated 4 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Gift for my husband. He loves it and uses it daily.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 2 out of 5 stars
The film over the finger scanner doesn’t work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case offers great protection, but the fingerprint scanner also has a separate film over it. This film, although protective, blocks accuracy on the scanner.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Dooley,
We're bummed to hear that you're experiencing a spot of trouble with this Defender series! True, the fingerprint scanner does have a protective film over it, but the plastic is designed to allow for full functionality of the home button feature. We apologize that it seems to be having trouble recognizing your print! Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll rectify this situation with a simple warranty claim. We'll send you a replacement lid/base unit, which will include a new fingerprint film so that you can have a fresh start with this Defender series!
Best, OtterBox Customer Service Team
Pros mentioned:
Fit
Rated 2 out of 5 stars
Outter box
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The outter box fit the iPad great but the stand is hard to remove and it does not set in the stand like the older models. It does not lock in when at the 45 degrees angle
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I think this particular pic was bad.it ruined my brand new iPad.there were oil marks all over d screen of my iPad because of this.giving one star because they took it back but the damage was done already.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Its OK, but I need to be careful when opening it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not thrilled with this cover, but it was still better than what was in stock at the time. If I am careful with opening it, hopefully the corners will not break as they did on my wife's.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Not Perfect, But Essential
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't planning on getting a Defender for my new iPad Air 2 because I wanted a folio style , until I saw how delightfully and scarily thin it is. Plus, after seeing what happened to the iPhones and iPads of my friends who had those fashionably thin cases, I changed my mind. I've had an Otterbox on my iPhone for 2 years and it's been worth every penny. It's been dropped, thrown out of my bag in the car, sat on, survived my grandchildren, and it still looks new…both the case and the phone.
Doesn't mean there isn't some compromise, as others have noted. However, it's not as 'bulky' as many state. Yes, it does hide the iPad's thin profile and it does add some bulk and some weight. But, not a lot. In fact, it makes it easier to handle the iPad in the long run with a better gripping surface. You know when the iPad gets tossed into a messenger bag that it won't bend or get pressed. And, if you're like me and take it everywhere, it's essential peace of mind.
As others have mentioned, it's not that easy to put on. The first step, removing the rubberized cover, is just not as easy as it sounds. In fact, I was frustrated enough to almost return it and I'm not a newbie when it comes to putting on cases. I had to watch the video on the Otterbox site to figure it out. However, after that, it wasn't that difficult and was quite easy and does remind you why the Defender is the most protective iPad case.
Why only 4 stars? The cover shield and stand. As a cover shield, it's great.. Just snaps on and off and you know it will readily protect the screen. As a stand, it leaves a lot to be desired. Really a lot. It says it has 4 working positions. Not really. It's just 2 positions in portrait and landscape. Neither of the 2 is really functional and in the portrait mode really only works for the lowest position. In a pinch, okay. For regular use, not the greatest. I may have to find another solution.
Second, you really have to work the rubberized covers for the ports. They are stiff when first used and since designed to prevent anything from getting into the ports not a swift operation to open. Maybe that will get better with time.
On the other hand, the protective covers for the screen, buttons and home button work just fine and don't interfere with responsiveness. I often use a stylus and haven't seen any lag.
There are those who say it's a lot of money to spend given the cost of the iPad. I will admit the price was a concern for me. I now say, given the cost of the iPad, it's not a lot of money to spend. I've had the iPad a week. It was sitting on the breakfast table when it got knocked off and dropped to the tile floor. In any other case, I can't imagine what that would have meant. In the Defender, not a problem. Worked just fine. No damage…other than re-starting my heart.
If you want fashion for your cover, this isn't it. If you want peace of mind, it's worth every penny.
I would recommend this to a friend
Cons mentioned:
Bulk, Weight
Rated 1 out of 5 stars
Returned
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought that the case was way to bulky and heavy.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Sam,
We are sorry that the Defender case was a little too bulky for your comfort level. Perhaps our Symmetry or Profile case would be a better fit as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox cases.
Of course if you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best, OtterBox Customer Service Team
Pros mentioned:
Screen protector, Stand
Rated 5 out of 5 stars
Best Protective Case for iPad Air 2 Avaiable
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I also have the OtterBox Defender for my company iPad 4 which my airline issued to all of its pilots in 2013. Many years of research went into choosing the Otterbox Defender series to protect our iPads for rigorous cockpit use. It has been an excellent choice!
This is why the choice of the OtterBox Defender for my new personal iPad Air 2 was very easy for me to make. Like its predecessor, the well designed built in screen protector was its key feature. Most cases on the market do not even have them leaving the touch screen vulnerable to damage. Other cases with built in screen protectors are not as well designed or have problems with the screen's touch sensing.
The removable stand on the OtterBox Defender series cases also provides additional protection to the screen during transport of your device.
The iPad Air 2 sports the new Touch ID fingerprint sensor which the new Defender case also compliments very well.
In my opinion, this is the best case you can buy for your iPad Air 2!!!!!
I would recommend this to a friend
Rated 2 out of 5 stars
Not good and Definitely not Dust proof
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought this case on sale, and I have to say it's not that good.
The stand is useless and barely holds up the iPad, the rubber shell on the case will stretch if you remove if more than once. The cover for the charging port is poorly made, I had to cut mine some more to make the charger fit.
The only good thing about this product is that it is drop proof
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Orangebanana,
We’re sorry that this Defender case is not giving you a typical OtterBox experience. We truly want to assist with this unfortunate and unusual issues. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to help out in any way that we can!
Sincerely, OtterBox Customer Service Team
Rated 2 out of 5 stars
Not very Versatile
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is hard to assemble to the IPad Air 2. Once assembled, it does not lend itself to ease of use for reading at the table in more than normal position (whatever that is) and terrible for reading while sitting up in bed. For a lot less, there are easier to use, more versatile products. Get them and save your money. Sending this back.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Thanks
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thanks to the kids for a year of Christmas and a great time
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great Case
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otterbox is the best case for the ipad Air 2. Its not to bulky and holds the Ipad snug. I got mines in the Mail today and it wasn't hard to put on at all. If you go on Amazon and see it for a cheaper price, Best buy will price match it for you. Overall the case fits well and feels sturdy. I wouldnt choose any other brand or case on any of my devices.
I would recommend this to a friend
Rated 3 out of 5 stars
Tough
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tough but not easy to set up. It was like an exam for me .
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Pastor,
We so apologize that this Defender case seemed to be difficult to install on your iPad! For future reference, our friendly Otters are pros at assembling our cases, and are happy to help with the application process. Please always feel free to give them a quick call at 1-855-688-7269, and they'll gladly provide further assistance!
Best, OtterBox Customer Service Team
Rated 3 out of 5 stars
Like the case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Stand part to elevate iPad broke less than month after purchase
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Kathy,
We are sorry that the shield stand on this Defender case broke early on in the journey. We fully understand why this is disappointing but all is not lost as we can easily replace this part through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best, OtterBox Customer Service Team
Rated 1 out of 5 stars
Good Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Service. We almost always have someone ask us if they could help us
I would recommend this to a friend
Rated 3 out of 5 stars
Good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.