Customers consistently note the Defender Series Case offers excellent protection and a convenient built-in stand. Many appreciate the case's snug fit and ease of use, although some find it a bit bulky. A few customers mention the price point as a potential drawback, and while the case is not waterproof, its protective qualities are frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,781 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
New iPad Air 2, new Otterbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently replaced my iPad 2 with an iPad Air 2. I had an Otterbox on my old iPad 2 as I do on every phone I purchase. But with the light form factor of the Air 2 I wanted to find a lighter case that still protected my tech. I went through four different cases in two weeks, from Toughbook-type setups to light duty cases. Finally out of frustration I went in and picked out several cases to try in-store before I made my final exchange. Among them was old reliable, the Otterbox Defender.
Despite the resilience of their basic concept, Otterbox has NOT stopped innovating. The Defender for the Air 2 is considerably thinner and lighter than the old school case for the iPad 2. It actually adds less bulk than the Versaview case I reviewed elsewhere.
Protection-wise is has all the classic Otterbox features: tight-fitting plastic shell with a glove-like silicone shell. There is plenty of bezel to protect the front screen in case of drops, and the shell provides a nice gritty grip to prevent accidental drops. All the ports are sealed up tight. You just know your device is nice and secure.
But more importantly for my current usage, this case does NOT add the kind of bulk that the older Otterboxes did. I can easily carry this case in one hand and navigate in the other.
The usual downside of the Otterbox is still present: the built-in plastic screen cover. The Invisible Shield I always install makes this unnecessary, and I find it affects the responsiveness of the touchscreen. I will probably just pop it out as I always have in the past.
Bottom line: don't shy away from the new Otterbox. It is a different beast with everything you loved about the old models and many, many improvements to fix old issues. I am very impressed and I believe my search is over.
I would recommend this to a friend
Cons mentioned:
Weight
Rated 1 out of 5 stars
Heavy and reduces screen touch sensitivity
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it for iPad air2 but it quadrupled the weight. Also the screen protector significantly reduces the sensitivity of screen touches
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Roy,
We’re sorry that the Defender case is a tad too bulky for your comfort level and that the screen protector is interfering with the touchscreen sensitivity.
Although the case does not actually quadruple the weight, it will add a bit to the ounce count. Perhaps our Symmetry Series Folio case would be a better fit as it is slimmer than the Defender. Check out the link below for more information on that OtterBox case.
If you want to continue with the Defender we certainly want to address this unusual screen protector issue. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Sincerely, OtterBox Customer Service Team
Pros mentioned:
Protection
Cons mentioned:
Weight
Rated 5 out of 5 stars
Great solid potection
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the solid protection that the Otterbox Defender gives for my iPad Air 2 . The only drawback is the weight, but the protection for my tablet out weighs the weight. Also I wish there was a ways to get rid of the oily residue when putting the screen on my tablet so it doesn't look like it has water spots. I will figure that out,. I would recomend this product to friends if they are looking to have solid protection from accidental drops which can happen
I would recommend this to a friend
Pros mentioned:
Screen protector, Stand
Rated 5 out of 5 stars
Great cover
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
i almost didn't purchase because of the price. I am very happy I did buy it. I like that the cover has a built in stand. You get a screen protector, cover and case all in one. I like the hard shell case. It is a little difficult to get the rubber casing off the hard shell, the rubber is very stiff. Taking the case apart can be a little tricky so you can put the iPad into it. BUT it is all worth the time! The iPad is totally protected!
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Weight
Rated 4 out of 5 stars
Best protection for an iPad!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Last month, I bought the top-of-the-line iPad Air 2 with wifi & cellular & 128 GB of RAM. . Best Buy had it on sale for $200 off. I had to take advantage of that!
I spent hours on the internet watching Youtube videos & reading reviews about different iPad cases. I wanted good protection for my $800 iPad. I didn't want a folio case because it wouldn't offer protection for my iPad.
About the only thing that I don't like about the case is its bulkiness. Otterbox cases are rated #1 in the US. I haven't tested the case by dropping the iPad. I also have insurance on the iPad if the Otterbox case doesn't survive a fall.
I would recommend this to a friend
Rated 2 out of 5 stars
Not happy with this product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is awkward to use you have to take the otter off eery time you use it. The back stand feature is not high enough .
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi cheeks,
We’re truly sorry that the Defender is being a bit awkward for you. This is strange as our cases should work seamlessly with all of their device’s functions. We want to get some more specifics on what is going wrong so that we can help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get to the bottom of this mystery.
Best, OtterBox Customer Service Team
Cons mentioned:
Weight
Rated 1 out of 5 stars
Not good.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Difficult cumbersome heavy buttons hard to work. Not recommended.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Lou,
We are sorry that this Defender case is not working out for you. That is strange that the control buttons are being difficult, we absolutely want to get to the bottom of this abnormal issue. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Sincerely, OtterBox Customer Service Team
Rated 2 out of 5 stars
Not real easy to carry around
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is not what I thought it would be. Bulky and does not stand up like it said. Very unhappy.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Strapgitl4,
We are sorry that the Defender case is not quite meeting your expectations. Perhaps you would be more interested in our Symmetry Folio case or Profile case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox products.
Of course, if you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 1 out of 5 stars
Great for protecting iPad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for what I paid for the protection of my iPad
I would recommend this to a friend
Rated 2 out of 5 stars
Protects but not ideal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is made for older style IPad and it covered up the camera part of the tablet.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Tough Case To close
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The case was very difficult to close which made the case unusable to me.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Guy567,
Yikes, we're sorry that this Defender series isn't getting along super well with your iPad! This is definitely strange, since normally the case fits seamlessly on the device to create the perfect pairing. Please feel welcome to call our investigative Otters at 1-855-688-7269, and they'll be happy to further examine this to find a solution going forward!
Cheers, OtterBox Customer Service Team
Rated 2 out of 5 stars
Too big for my purpose
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is very large. Did not work for iPad Air 2. Returned with zero issue.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
It's Kind of bulky
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this item- it was heavy and lacked protection that I felt was suitable for the screen of a tablet.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Hard to plug jack into ipad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not recommend this product
Issue with plug in
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend
Pros mentioned:
Stand
Rated 4 out of 5 stars
This Case is PERFECT but 1 FLAW
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
While I found this case MUCH better than a folio case, I have to warn you all about the stand. So you can make the internal portion of your case into a stand to sit your iPad on, that's awesome and love that feature without a doubt, BUT the FLAW I found is that while I was trying to put the internal kick stand down, it came out and wasn't connected. I was able to put it back in carefully without breaking or damaging it any further, but be VERY careful when putting down the internal stand, it could BREAK or COME APART from the stand itself.
OVERALL great case, definetly buy and LOOK on Amazon and see if Otterbox has it marked down, I got it for $68 instead of the original $89 or however much it was.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Perfect fit!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits just right, and it very stylish too. Great protection!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case lives up to the otter box name I have had one since the iPhone 3GS and they were good then a still good I like it for my iPad because I feel better taking it places and for my nephew if he goes one it it can withstand just about any thing that's why it is one of my favorite cases.
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 4 out of 5 stars
bulky
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this then ended up taking it back. I'm sure if you need extra protection from possible damage in transport or from the elements, this is the product for you. But it's just a bit too bulky for our needs which include nothing more than daily transport to/from work in a cushy, air-conditioned car.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Grat case
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this case is slim and protective ,I usually don't buy otterbox because it's too bulky but they nailed this, thanks otterbox and best buy
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Good quality protection
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this along with the iPad Air 2 as a birthday gift for my boyfriend and he loved it! It fit the iPad Air 2 perfectly and makes the iPad bulkier but that doesn't bother us as we are much more at ease knowing the iPad is completely protected.