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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1921 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a convenient built-in stand. Many appreciate the case's snug fit and ease of use, although some find it a bit bulky. A few customers mention the price point as a potential drawback, and while the case is not waterproof, its protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,921 reviews
  • Rated 2 out of 5 stars

    Ugh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly. Only bought it because the lifeproof wasn't available yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the rotation locks when it shouldn't. Have to reboot to unlock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have case for iPad. It protects from drops and spills.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very hard case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this case it was very hard. I exchanged it for a Logitech case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my last one broke, I still bought another one to protect my IPAD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my 4 yr old's I pad. I like it but not the stand part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Heavy-duty I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a heavy-duty case this one does the job. Reliable; dependable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender is very good protection for my iPad no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Great Protect but may damage Screen Coating!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I've had my Otterbox defender on my iPad Air 2 for a couple years now. I have owned the Defender for all my previous iPad models and LOVE the protection. I also care for the iPads and keep them in great condition so I regularly take off the case and wipe the dust out for general maintenance of my iPad. Only after a couple months, I notice that the built in Otterbox screen protector left a square impressing / damaged the coating on the iPad Air 2!! It is only on the small square portion around the home button. After 2 years, it hasn't gone away either...its permanent damage...so it's a NOT RECOMMENDED.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for a apple iPad Air but not quite for a apple iPad pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love the most is the cord length. Perfect for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job of protecting my iPad - but it is a bit "heavy".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    strong but difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love its strong & solid, but not very easy to take on & off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great heavy duty case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a heavy duty case for my iPad looked at otterbox 1st

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works and I have had no issues with it at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced and not to quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think a $90 case should be more wear and tear resistant.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jeff,

      We’re sorry that this Defender is not living up to our usual high OtterBox standards. Please call our friendly Otters at 1-855-688-7269, and we will be happy to set you up with a warranty replacement.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Heavy, poor touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Very heavy. The built in screen protector is has poor touch sensitivity. Nothing to to say about it except it's a tank case with poor touch performance

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Strong protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter is the best for strength and water resistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband. He loves it and uses it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    The film over the finger scanner doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers great protection, but the fingerprint scanner also has a separate film over it. This film, although protective, blocks accuracy on the scanner.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Dooley,

      We're bummed to hear that you're experiencing a spot of trouble with this Defender series! True, the fingerprint scanner does have a protective film over it, but the plastic is designed to allow for full functionality of the home button feature. We apologize that it seems to be having trouble recognizing your print! Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll rectify this situation with a simple warranty claim. We'll send you a replacement lid/base unit, which will include a new fingerprint film so that you can have a fresh start with this Defender series!

      Best,
      OtterBox Customer Service Team otterbox

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