Customer Ratings & Reviews
- Model:
- 17-12977
- SKU:
- 1712977
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 5.0 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Case's protective qualities and the functionality of its stand. Many appreciate the case's ease of use and how well it fits the iPad Air, although some find it bulky and heavy. A few users expressed concerns about the screen protector and the price point. While some had issues with the volume button alignment, the overall feedback highlights the case's robust protection.
This summary was generated by AI based on customer reviews.
Awesome Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had other cases but this is the one that stands out. You can just tell that you are buying quality. There is no doubt that my iPad is safe!
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is great for your iPad especially if it is used by small kids, they can drop it and nothing will happen to the case or the iPad
I would recommend this to a friendOtterbox is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and price. Otterbox is the best! Made the purchase for a Christmas present. Would definitely recommend!
I would recommend this to a friendThis case is very thin yet protects well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very thin and protects the ipad aire nicely. Wish the stand was a pop out one. They now let you customize the colors for the case!
I would recommend this to a friend- Cons mentioned:Volume buttons
Item is nice quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issue with the volume buttons, they do not line up. Otherwise the item is nice quality and looks and works well except if you need to adjust the volume.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Stang,
We're sorry to see that this Defender case is not aligning perfectly with your iPad! This is strange, since as long as you definitely have the iPad Air 2, the case should be matching up seamlessly with your device. Please feel welcome to call our Otter detectives at 1-855-688-7269, and they'll start up an investigation. We'll make sure that going forward, you have that superb OtterBox fit that you were expecting!
Best,
OtterBox Customer Service Team
Not exactly a fit for iPad 2017
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this is the model for the new iPad 2017.... well it fits but the volume buttons do not line up, and the fingerprint function will not work either.
I would recommend this to a friendBest case by far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything you don't want off your iPad, but provides easy access to buttons.
I would recommend this to a friendexcellent product and employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy employee was outstanding....finding the right product for my iPad and installing it for me.
I would recommend this to a friendOtterbox protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Don't even open my new apple product without an Otterbox cover waiting to go on it. Trusted and reliable.
I would recommend this to a friend- Cons mentioned:Screen protector
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case works how it's supposed to. Keeps my iPad protected from drops. Only thing I don't really like about it is the glare from the screen protector it's pretty gay.
I would recommend this to a friend Easy return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a return item. There was nothing wrong with the case, it was just the wrong size for my iPad.
I would recommend this to a friendAwesome protection for the iPad Air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I bought it I haven't taken it off my IPad, spectacular performance
I would recommend this to a friendExcellent case for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought the case for my daughter who went thru the first one and the ipad still brand new whoop whoop
I would recommend this to a friendSturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know what to buy for cover so salesmen helped me pick one. Hands down it was a good choice
I would recommend this to a friendGreat protector for sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the customer service I receive. Knowledgeable staff really helps. Thank you Best Buy!!!!
I would recommend this to a friendExcellent, esp. with kids using iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need to worry if the kids are using the iPad. Protects well, no cracks after a couple of drops.
I would recommend this to a friendExcellent Bible at Church
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff at Best Buy were excellent. They recommended this product, cleaned the Air I Pad and installed it in the case.
I would recommend this to a friendBest protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing u need when u have a seven year old playing with a tablet!! Does it's job well!
I would recommend this to a friendGreat protector for ipad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case for my ipad when I went on vacation. What a great case.
I would recommend this to a friendNot made for the latest Ipad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case works on the new Ipad but the volume up and down are in the wrong place on the case
I would recommend this to a friend