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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 203 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's superior protection and sturdy build quality. Many appreciate the case's snug fit and ease of use, including features like the Apple Pencil holder and stand. However, some find the case to be bulky and heavy, and the built-in screen protector has received mixed reviews regarding responsiveness and scratch resistance. Overall, the case provides robust protection but compromises on portability and screen clarity for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 203 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AWESOME TUFF CASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and tough case well worth the cost. I dropped it from my wheelchair and it fell down the steps and nothing happened thanks OtterBox

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    A great protection option. Need it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox protects the iPad Pro very well. It does add a huge bulk of heft to it but it’s protected very well all around. The charging usb c port is accessible and the speakers have their slots for needed sound. I do wish they didn’t install the plastic screen protector, which I may take it off. But it isn’t bad if you want that protection without install a tempered glass/film protector. I’ve dropped this thing many times from 2/3 ft in the ir and it has protected t every time. Definitely am happy about the product protection it offers. I’d recommend it for many who work around all types of environments, it takes away the care for any damage happening to it. It also has a plastic cover that doubles as a stand to sit up the iPad when viewing content. It has multiple angles you can set it at and can do so with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Otterbox Defender for my iPad because I have always had good luck with them. I read how easy an iPad can bend, but I would never put it in that situation to experience it to bend. The best solution for me was to purchase an Otterbox. It provides awesome protection. It’s a bit heavy, but I want that extra security since iPads aren’t cheap. Also, it allows for the Apple Pencil (2nd Gen) to be stored and/or charged while the iPad is in the case. Personally, I remove the plastic screen cover because I always use a ZAGG Screen Protector. I am very satisfied with this product. Also, got it on sale AND had Best Buy Rewards to put towards it! Sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Apple pencil, Case quality

    Rated 5 out of 5 stars

    Best case for people who are paranoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because I was scared of the bending rumors of the 11in iPad Pro and I wanted it to be protected as I go back and fourth from classes. I feel like I could drop it for years to come and it’ll leave my iPad looking brand new. The stand that comes with it is also great and the screen protector doesn’t really affect screen quality and the Apple Pencil still works perfect with it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    You gotta love otterbox!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will keep your iPad safe from drops and scratches. It fits nicely except on the side where there is an opening for the pen to charge. That side gives easily and moves I guess bc of the built in opening for the pen to charge. Other than that it’s great except for it being a bit heavy when carrying around in the backpack etc.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and adds peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in protecting my $1k+ iPad Pro. I use my iPad for work outdoors so I’m hoping it doesn’t go into thermal shutdown when the temperatures rise to 90-100 degrees like my iPad mini has. Then apple pen(cil) flap is great for charging but not so reliable for storage if you don’t use the case lid/cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector, Weight

    Rated 3 out of 5 stars

    Does the job, but. . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the elegant subtlety of the HULK. I’m glad it’s protecting my precious iPad, but every time I pick it up, I’m reminded that I don’t have the tactile pleasure I should expect from such a high-end device. It adds way too much weight and clunkiness to such an elegant state-of-the-art purchase. I’m glad and disappointed at the same time. Hate the plastic overlay of the screen. Really don’t like the rubber, too-tight cladding around the body, with its mock button overlays. It just makes me wonder about the extravagant price we are forced to pay for protecting these inadequately designed tablets.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi GMK911,

      We're so sorry this Defender Series case isn't checking off all your boxes! This case was designed with specific dimensions and features to maximize protection, but we understand where you're coming from.

      From what you've told us, we think our Symmetry Series case would be a better match for you. It perfectly marries sturdy security with streamlined style. If you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269, and we'd love to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Typical OtterBox Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my iPad Pro perfectly. Adds some weight but not too bad. The case feels solid and I’m not worried about dropping my iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good case to get to protect the ipad. it’s not heavy or bulky. easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    OtterBox never fails.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some weird streaking with the screen protector at first, which had me concerned because others have mentioned the screen is not as responsive; however, that did not last long. My screen works a-ok. As a 9 year customer of OtterBox, I can say there is no better design and protection for iOS devices.

    I would recommend this to a friend
  • Pros mentioned:
    Apple pencil, Protection

    Rated 5 out of 5 stars

    Best protection I’ve ever had for iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This defender series case is absolutely perfect for my iPad I’m not worried about dropping it and the screen cracking. It completely covers it and protects it. It also has a spot to charge your Apple Pencil which is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Apple pencil, Protection

    Rated 5 out of 5 stars

    Great iPad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox-Defender has provided great protection for the iPad that was purchased for my Grandson. It takes away the worry of him dropping it and breaking it. Even has a location for the Apple Pencil. Great Product!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Supreme protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits perfectly. I feel that my tablet is safe inside. I can access the screen perfectly and all the functions of the tablet. I wouldn't want to use the tablet without the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case - protects really well. Have dropped iPad and no issues. Is a little bulky but worth the extra weight and bulk for the protection especially with the kids using it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used otter box for our phones and tablets. This one is a great case and as usual offers great protection. The only thing is this cover is a little bit thicker making the tablet heavier than desired.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Weight

    Rated 4 out of 5 stars

    Very heavy, durable case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most Otterbox products, the case is very well designed, but it’s not for everyone. Purchased for an elderly relative who found the case added so much bulk and weight that it discouraged use. Based on that experience, the case was returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection you can get for an iPad. All we buy for our iPads are Otterboxes. I don’t care how bulky they may be but it protects like no other especially with kids.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fits and looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall fit and finish. Ample protection. Would recommend my only dislike was the screen cover that comes with it, makes the iPad look huge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPads are expensive. Don't take a chance using yours without a great case. This case is perfect. Easy to put on and I'm confident my iPad is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is the real deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a case for my new iPad Pro 11 inch and searched and read many reviews. I came across this case and was a bit skeptical at first but bought it. It protects the iPad 100% and even gives you a screen protector built in. Only small little defect would be that for charging pen you have to release on the side and the put apple. Otherwise it's really what you need for protection against falls, dust and daily wear and tear.

    I would recommend this to a friend
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