Customer Ratings & Reviews
- Model:
- 51698BBR
- SKU:
- 6319288
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Case's superior protection and sturdy build quality. Many appreciate the case's snug fit and ease of use, including features like the Apple Pencil holder and stand. However, some find the case to be bulky and heavy, and the built-in screen protector has received mixed reviews regarding responsiveness and scratch resistance. Overall, the case provides robust protection but compromises on portability and screen clarity for some users.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like otter box are all my iPad and iPhone Keep up the good work
I would recommend this to a friendLove this cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love I pad covers that cover the whole thing including screen. If this is what you like then this cover is for you.
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a sturdy case for My Ipad and OtterBox is the best.
I would recommend this to a friendOtter box protection case.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very sturdy. It has its own screen protector also.
I would recommend this to a friendOtter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy onto put on the iPad Pro it’s great quality
I would recommend this to a friendGreat protection, difficult to install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say anything bad about the Otter Box except that it is very difficult to install and remove from an iPad.
I would recommend this to a friendOtter Box Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing beats the Otter Box! Excellent product! I def recommend!
I would recommend this to a friendStrong case!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows me to use my IPad without having fear of dropping it.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong, nice,good price for what I need I would buy it again.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice solid case that will definitely do its job 100%
I would recommend this to a friendexcellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was needing. Excellent price & purchase.
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case, protects the screen and device.
I would recommend this to a friendgreat case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tough and sturdy case for protecting a cool investment.
I would recommend this to a friend11” iPad case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but didn’t like the viewing angles for portrait positioning. Went with a different case.
No, I would not recommend this to a friendCover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is as always a great addition to the device itself.
I would recommend this to a friendVery Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best case....really a huge disappointment! Otterbox....i expected better!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hackintosh,
We're so sorry to hear this Defender case didn't meet your expectations! We're always looking to improve our products and we would hear more about your experience with this case so we can pass it along to our design team for future analysis. Please feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!
Best,
OtterBox Customer Service Team
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had other otter boxes that was better made. Not really worth the money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi!
We're bummed to hear that your Defender Series case didn't live up to the expectations set by your cases in the past. Rest assured, all of our case designs are sent through rigorous testing to ensure they can live up to the daily wear and tear of life. Additionally, all of our cases are backed by our amazing warranty, so we're more than happy to get your OtterBox replaced if it should become damaged.
If you do run into any issues with your case, please call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sturdy case but if you need to remove it, it’s quite the hassle.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Dannie!
We're sorry to hear about your frustration with your Defender Series case! Our goal is to ensure your iPad is securely protected, so it can make that case a little bit more difficult to remove. We'll be sure to get your feedback passed up the ladder.
If you need any other help with your case, please don't hesitate to reach out to our amazing team of CS Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Loss of touchscreen functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not type with this case put on. My fingertips are not registering and I have to type with just 1 finger.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Leti,
It's a bummer to hear that this Defender series is struggling with touch sensitivity! We believe that even with a screen protector, the world of the iPad should be at your fingertips, and our friendly Otters would love to take a closer look to see why your current case is not meeting this standard. Please feel welcome to call them up at 1-855-688-7269, and they'll iron out this mystery in no time at all!
Best,
OtterBox Customer Service Team
Bad choice if you have a screen protector on ipad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard for me to scroll, having 2 protective screens on. Case was fine just the touch was not working for me.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Casie1434,
We're bummed to see that this Defender series didn't end up getting along with your tempered glass! We don't typically recommend using the Defender in conjunction with a separate screen protector, as the two layers of security can occasionally cause some touch sensitivity issues. While the Defender didn't work seamlessly with that glass, we do have some sturdy, screenless styles that might be more compatible. Please feel welcome to call our helpful Otters at 1-855-688-7269, and they'll gladly walk you through some different options!
Best,
OtterBox Customer Service Team