Customers have good things to say about the Defender Series Case's protection and price. Many appreciate the case's fit and the variety of colors available, while some find it adds bulk. A common complaint centers around the case's interference with the fingerprint sensor and home button functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 283 reviews
Rated 3 out of 5 stars
Not for 5s
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone case for an Apple iPhone 5. Not the 5s. One of the best aspects of the 5s is the finger scanner. This phone case will not allow that. I returned it for that reason alone.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Mhmc46,
We're very sorry that you had such difficulty with the Touch ID function of your device while using the OtterBox Defender. We actually did extensive testing for this feature when the iPhone 5s was released and even revamped the case to make certain that it wouldn't interfere with the technology. It's unclear if somehow you received the original case, or if perhaps you upgraded from an iPhone 5 to a 5s but still used the original case, but bottom line is that we can definitely help get you into an OtterBox that will both protect and allow you to enjoy all the great features of your iPhone. Feel free to give us a call at 1-588-688-7269, and we'll be glad to help!
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Must have for your phone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always bought the otterbox brand for their high quality. Protect your phone from accidental drops . Protects the front and back of your phone.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 and 5s - Black
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
OtterBox - Defender
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good phone case and extremely tough. The fit and function are excellent and I would definitely recommend this phone case. The company has great customer support and stands by their products as well.
This review is from OtterBox - Defender Series Case for Apple iPhone 5 - AP BLAZED
I would recommend this to a friend
Pros mentioned:
Price
Rated 3 out of 5 stars
otterbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
for $8 bucks you can't go wrong for the price and it comes with a clip.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 and 5s - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case, quality product. Very happy with purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Cool
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got for my sons I PHONE and works great. easy to put on
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal
I would recommend this to a friend
Rated 4 out of 5 stars
Great price for an Otterbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and daughter have this brand, but in different series. I decided to get one, but at a lower price than retail. My only con to this case is that you can't pull up the screen from the bottom because the case is too thicke and you can't use the touch screen feature.
I would recommend this to a friend
Rated 5 out of 5 stars
Love my outterbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I had a great experience with this purchase
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
I would recommend this to a friend
Rated 4 out of 5 stars
Heavy Duty Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice Case Works excellent, like the holster it comes with:)
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
This case is like insurance.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the defender series. It keeps my phones very protected from the elements and the rough time it goes through being owned by me. I can say this case has saved me from replacing the phone many times. I leave 4 out of 5 bc everything has room for improvement.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Excellent product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it.I did not expect the case to be so rugged, but i used to it and it's verry safe.I dropped my phone a few times and nothing happened to it, I am very happy it was in the case.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - AP Pink
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Teenager Proof!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this phone cover to protect our 15 year old's iPhone. It was easy to snap into place and has done an excellent job of keeping her phone functioning! We are very please parents!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
I would recommend this to a friend
Cons mentioned:
Fingerprint sensor
Rated 5 out of 5 stars
Great Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great case for the money. This case fits the iPhone 5 and 5s but it was made for the the iPhone 5 so the finger print scanner is covered on the 5s.
I would recommend this to a friend
Rated 4 out of 5 stars
Good one for starter
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fine because I got for discount. But it's light and good looking
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 and 5s - Black/White
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Looks great, priced right
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Getting a genuine Otterbox for under $20, who can argue with that? So far my 14 yr old has had it 2 months and it has protected his 5s perfectly! Looks great too.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox is one of the finest manufacturers of cases. Good protection for expensive phones. Little larger than other cases but the protection is there.
I would recommend this to a friend
Rated 4 out of 5 stars
Good case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Shipping was fast! Everything was described perfectly!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 and 5s - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otter box case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had several otterbox cases this is my third one, over several years. I love the protection they give my phone. I love this case.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - AP Pink
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This OtterBox case is a very reliable and protective case! One of the best brands on the market I think. The price for it is great. The only downside is it doesn't have the cutout to use touch ID.
I would recommend this to a friend
Rated 5 out of 5 stars
Really great cover.. Protects the phone fully
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the cover, it's really durable and strong, unless like my old cover which damaged my phone when it dropped. I love it.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - AP Pink