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Customer reviews

Rating 4.5 out of 5 stars with 33 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Rated 5 out of 5 stars

    very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit great love it make my phone look cool. plus fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case it very durable and has a great feel to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and a very protective case I really love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable and the color is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works great! Purchased as a stocking stuffer on sale but the quality is like every other Otterbox. My mom loves this style and gets a year or so out of each cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I ordered the teal one, but got red. That works for me. Got it on my phone and seems very sturdy. Haven't used the belt clip yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have never gone wrong buying a defender case. This case is much more appealing to look at then her previous case. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Otterbox cases for years, so when I bought a new iPhone there was no hesitation. Best Buy had the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well in preserving my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case workes like it says in protecting my phone in all weather conditions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I buy this product, it was so good for myself that i bought another one for a gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick another one! Kept getting wrong case! I wanted teal but kept getting red. Don’t get this particular one. Pick another teal one. Best Buy also gave me so many problems too.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Matt,

      We so apologize that this Defender case has caused such an ordeal. Normally, interactions with Best Buy are simple and straightforward, and as one of our best retailers, we're confident that they should be able to straighten this out with ease! We would recommend trying once more to contact them regarding the appropriate return or exchange process. If there is anything we can do to help, please feel welcome to call our friendly Otters at 1-855-688-7269. We definitely want you to be able to use the teal case that you originally ordered!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case but I received the wrong color (red, which I hate red).

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Jennifer,

      Uh oh - looks like the colors for your Defender series got a little twisted around! We so apologize that this happened, but not to worry - as one of our most reliable retailers, we trust that Best Buy should be able to untangle this mess in no time at all. We would recommend contacting them to kick off the appropriate return or exchange process. If you have any OtterBox-related queries, please don't hesitate to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to provide assistance!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    wrong color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color in the picture but the one I received was red. :(

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Beth,

      Uh oh, sounds like there was some sort of mix-up with your order! We certainly understand that this would be disappointing, and we're excited for you to be able to show off the beautiful teal color! Not to worry - as one of our most valued retailers, we're confident that Best Buy should be able to sort this out with ease and haste. We would recommend contacting them to find out the appropriate return or exchange process. If you have any OtterBox questions, please don't hesitate to contact our friendly Otters at 1-855-688-7269. We'll always do what we can to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

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