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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4493 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Case's excellent protection and secure fit for their iPhones. Positive feedback also highlights its ease of use and the inclusion of a screen protector. However, some users find the case bulky. While not explicitly waterproof, the case's protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 4,493 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice Product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a work phone that was previously damaged. I wanted something with great protection. This offers that.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave up on screen sheets as they broke constantly. Now I don't have to worry about my phone... love the Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my phone is always safe when I have an Otterbox on it...I don't have to worry that the screen will crack if it's accidentally dropped. I've used an Otterbox on every iPhone I've owned and never had a problem!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers awesome protection. Dropped my phone a couple times and there was no damage to my phone

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cases, they are a tad bulky, but it's nothing I can't handle and helps me from shattering my phone :)

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Solid construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6 year old cracked my screen so after fixing it I decided never again. So I got this case it is very well made and I no longer need to worry about the phone. The downside is it costs over $50 which seems high to me

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    So durable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought an Otterbox cod every iPhone I’ve ever had! I feel like they are quality and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used otterbox. I have tried similar products and was not happy. Otterbox has always met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection for iPhone 6 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted excellent protection against damage caused by dropping my phone. This case provides that level of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone exactly how I expected. I have dropped it on the pavement and no scratches and phone perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects your phone and its very good. worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Have been using otter boxes for years now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never crack screens since starting to use this product. Would love to see an otter box that also is a charging case!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your type to always drop your phone this is a great case. Very strong and protects the screen very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works perfectly, feels good I. My hand. Love the sleek black color. Goes in and out of my pocket nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    It's a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I have brought is for all of my phones and without it I don't know what might have happened.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Got this for my wife' phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a cover that wore out. I have used this protector on all of my phones! It is the best I have found!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Touch ID while protecting the screen. Dropped it a couple of times but nothing happened to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box IPhone 6Plus case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otterbox case. Every time that I upgrade my IPhone I buy a new Otterbox to protect it. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Never buying again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the case because the reviews were great and was looking for a heavy duty case. Loved it and had a great feel in my hand (but the screen saver got punched out the second night with a hair dryer to loosen the glue and some forceful pushing and it popped right out) But I was on vacation in Texas for my brother graduation, bent down to tie my shoe and it slipped out of my side pocket on my zip up hoodie at about knee height. Picked it up and it was shattered into super tiny pieces. $160 later and I have a new screen. NEVER BUYING ANOTHER OTTERBOX. Suppose to be shock resistant and protect my screen. Obviously it didn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    Bulky and awkward case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case because I drop my phone often, but the case I had before that only covered the back side of the phone worked much better. The plastic that covers the screen interferes with the touch screen. My fingerprint wouldn't work even after I reset it so I cut a hole out of the plastic. Now it works. Also, if any water touches my phone it immediately soaks through and gets on every piece of the case, which is quite difficult to disassemble. It is definitely not worth what I paid for it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Meaghan,

      We’re sorry that this Defender case is interfering with your touchscreen experience and touch I.D. function. This is not typical and we certainly want to get to the bottom of this abnormal dilemma. True, this case is not water proof and we apologize for any confusion about that. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!

      Sincerely,
      OtterBox Customer Service Team otterbox