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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4495 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Case's excellent protection and secure fit for their iPhones. Positive feedback also highlights its ease of use and the inclusion of a screen protector. However, some users find the case bulky. While not explicitly waterproof, the case's protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,495 reviews
  • Rated 5 out of 5 stars

    OtterBox - Defender Series Case for Apple® iPhone®

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Case for Apple® iPhone® 6 Plus and 6s Plus - Black- Great Product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted it in red but they did not have it....I do believe in my one review I bought a red one but it was the wrong product for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose the defender series because I tend to drop my phone a lot and with this case I know my phone will never break or be damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comper with the other products OtterBox - Defender Series Case for Apple® iPhone® 6 Plus and 6s Plus - Black is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price. Strong and durable. This is my second otterbox case. I had one for my iPhone 5s before I upgraded to a 6splus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for this case at the phone store but they didn't have the color I wanted I had found it only at Best Buy where I should've gone to start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the profession I work at its very fast pace, it's very hard to try and protect a phone without a otterbox. It's very sturdy an durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case , sturdy, and durable. I need it to protect my phone..I had one in the past for my old iPhone's and it worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case and holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for its intended use- just needed holder But had to buy phone case to get holder- you need to sell replacement holder separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a sturdy case with a holster for my iPhone 7plus. I also like how all the openings (except speakers of course) are securely covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can trust Otterbox to protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Otterbox protecting my phones for years. There have been many drops, even on concrete floors and Otterbox has protected my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter-Box Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replace case, I am very active at work and bump against things. They are very durable, other I have used don't last as long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very sturdy case to protect the iphone..

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey grumpy,

      We’re glad that the Defender is taking care of your iPhone. If there is anything we can help with concerning your OtterBox feel free to call us at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    okay case for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an okay case, it is already showing wear .

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi B1124,

      Here at OtterBox we are shooting for way better than just okay. We’re sorry that your Defender is showing wear. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to set you up with a warranty replacement.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped/broke my old Iphone and bought this for my new 6s plus. It feels and looks great, pretty heavy-duty. I would recommend you try it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really is the "Best Buy" out there! Not only are they extremely helpful and courteous, they match any other stores price on any item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my 6plus for 3 years, and no damage thanx to this box. The box wore out before the phone did, so bought a new box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing else I would buy when it comes to phone cases. Otter box is the way to go and Best Buy always seems to have the best deals.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 2 out of 5 stars

    did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is kind of bulky, but it did the job. probably wouldn't re-purchase again with my own money but i would accept one if i received it as a gift.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Eboni,

      Although we are glad that the Defender case is taking care of your iPhone, we are sorry that it is a tad too bulky for your comfort level. Perhaps you would be more interested in our Commuter or Symmetry case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-plus-and-6s-plus-aqua-sky/8851504.p?skuId=8851504

      http://www.bestbuy.com/site/searchpage.jsp?st=otterbox+Symmetry+iphone+6+plus&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys

      Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service team otterbox

  • Rated 5 out of 5 stars

    Solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer told me I needed one of two things and one was an ethernet cable so I bought one at Best Buy. It worked! Problem solved!

    I would recommend this to a friend
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