Customer Ratings & Reviews
- Model:
- 46046BBR
- SKU:
- 4460600
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Defender Series Case's excellent protection and secure fit for their iPhones. Positive feedback also highlights its ease of use and the inclusion of a screen protector. However, some users find the case bulky. While not explicitly waterproof, the case's protective qualities are frequently praised.
This summary was generated by AI based on customer reviews.
Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted the commuter, but the store did not have it the color I wanted (pink). I went ahead and purchased this one.not super happy with it but it does the job.
I would recommend this to a friendDecent heavy duty case. Not many other options.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always go with the otter boxes because they are one of the only heavy duty cases available. Same problems with this one as all the others but all in all acceptable.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Montego,
Thanks for using our Defenders over the years! We would like to get some specifics on what is letting you down with our cases so that we can try and help out and correct it. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to assist in any way that we can.
Sincerely,
OtterBox Customer Service Team
Good case for protecting device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Serves it's purpose but the fastener needs to be pivotal for horizontal or vertical mode for wearing. Rather uncomfortable at times in certain situations.
No, I would not recommend this to a friendGood case for shock protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case it good if you drop your phone a lot. Unfortunately I needed something that offered dust protection too. Plus ringer seemed muffled.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Chico14,
While we're excited that this Defender is providing stellar device security, we're bummed to hear that you’re experiencing a couple of issues! To start, this case is actually engineered to keep out all sorts of debris, so if dust was infiltrating the barriers, something may have been misaligned. This also could have caused the speaker ports to not line up correctly, resulting in muffled audio. If you'd like to give the Defender another shot, please feel welcome to call our friendly representatives at 1-855-688-7269, and they'll send you a warranty replacement. We're confident that a new case should deliver on all of your OtterBox hopes and dreams!
Cheers,
OtterBox Customer Service Team
Decent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case hasn’t held up as well as expected. The button cover wore out first and now the edge of the case is in bad shape.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Pokeball!
We're sorry to hear that your case hasn't help up to the rigors your Pokemon battles. The good news is, we have a gym full of Otter trainers who are ready to get you a case that can go with you to "catch 'em all!" Give us a ring at 1-855-688-7269, and we can get that started for you.
Happy hunting,
OtterBox Customer Service Team
Sticks to buttons and to thick of case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems using phone with this case. Buttons would stick and cause volume to be on the low scale. Had to take case off to use phone
No, I would not recommend this to a friendGlad I got it on sale!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reduced price is the only reason I give it 3 stars as the screen cover makes the touch ID on the phone not work at times.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Hypnosis,
Uh oh, sounds like this Defender screen protector is having trouble accessing its sensitive side! We apologize that you're experiencing this issue, but fortunately, our Otter matchmakers are ready to set you up with a replacement that isn't afraid to connect. Please feel welcome to call them at 1-855-688-7269, and they'll process a warranty claim and send you a new lid/base assembly to make the perfect match!
Affectionately,
OtterBox Customer Service Team
Very pricey
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case just a little but too much for price. I would have probably gone with another speck case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Daisy,
Was there something in particular that happened with this Defender case that made it not worth it for the price? We would love to hear more about your experience with this case so we can pass your feedback to the right design team for future analysis. Please feel free to give us a call at 1-855-688-7269 and we'll be happy to chat!
In health,
OtterBox Customer Service Team
Good beginner otter case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case was rugged as far as theback, however the front which is the easiest to be damaged left something to be desired
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jay,
Thanks for your feedback! We’re sorry that the front of this Defender case is not holding up as well as it should. Thankfully we can easily replace a damaged case through our warranty. Simply give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get that warranty replacement lined up for you.
Best,
OtterBox Customer Service Team
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the wife, put the glass screen protector on and she did drop it and the screen broke within 3 days.
No, I would not recommend this to a friend- Pros mentioned:Protection
To bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like a bulky phone you would love this case it does protect your phone tho
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi stonecold,
We’re sorry that the Defender is a bit too bulky for your comfort level. You may be more interested in our Commuter or Symmetry cases. They are slimmer than our Defender and they still offer great protection. Check out the links below for more information on those cases. Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-plus-and-6s-plus-glacier/5903072.p?id=1219658589115&skuId=5903072
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-plus-and-6s-plus-black/4473701.p?id=1219751156687&skuId=4473701
Best,
OtterBox Customer Service Team
It’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box it’s self is secure and it keeps phone clean but the screen is a tiny bit less responsive.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Beth,
We're so glad to hear that your iPhone is sitting pretty in this Defender case! Our apologies that your screen sensitivity is having a harder time adjusting - it sounds like that unit might be suffering from a "trampoline gap," which means a little bit of air underneath your screen protector is causing a slight decrease in touch response. Please feel welcome to call our handy Otters at 1-855-688-7269, and they'll find a quick fix for this right away!
Cheers,
OtterBox Customer Service Team
Its a phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good case. I don't know what else there is to say about it. It's a phone case. It fits my phone perfectly
I would recommend this to a friendOtter Box case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box case works great but is bulky and makes the phone bigger.
I would recommend this to a friendthe clip on the phone cover has already broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the clip on the phone cover has already broken , however the case it self is in tact.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there SammieD,
Yikes! We're so bummed to hear that this Defender holster just couldn't stand the test of time! Our products are pretty tough, but occasionally, they can take some damage while in the line of duty. Luckily, our friendly Otters are always happy to replace any damaged parts under our warranty! Simply give them a call at 1-855-688-7269, and they'll process a claim in a matter of minutes!
Best,
OtterBox Customer Service Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this purchase. Would recommend to anyone. Was glad that Best Buy had inventory to select the special color.
I would recommend this to a friendGreat but pricey
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great case but pricey, I would have probably gone with another speck.
No, I would not recommend this to a friendThe case is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic around the home button is already beginning to peal. We have only had it for two months.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Conman,
We’re sorry that this Defender is starting to peel by the home button. This is not typical and we certainly want to help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be glad to get a warranty replacement set up for you.
Cheers,
OtterBox Customer Service Team
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very bulky and makes your phone look extremely big and it makes phone feel heavier
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Annette,
We’re sorry that the Defender case is a bit too bulky for your comfort level. Maybe you would be more interested in our Commuter or Symmetry case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-plus-and-6s-plus-black/8851479.p?skuId=8851479
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-plus-and-6s-plus-blueberry/4460606.p?skuId=4460606
Of course, if you have any OtterBox questions please feel free to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic on the front makes it’s hard to use your phone good case otherwise
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Keith,
We apologize that this Defender series doesn't seem to be working seamlessly with your iPhone! If you're having trouble interacting with your phone display, your case might be suffering from a trampoline gap, which means that the screen protector is sitting a little higher than we would normally prefer. Please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll go ahead and hook you up with a warranty replacement. You'll have smooth screen security again in no time!
Best,
OtterBox Customer Service Team