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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4493 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Case's excellent protection and secure fit for their iPhones. Positive feedback also highlights its ease of use and the inclusion of a screen protector. However, some users find the case bulky. While not explicitly waterproof, the case's protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,493 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been great. No hesitation in buying this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case , I'm a mechanic and get dirty & grease .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to worry about dropping and cracking. Built to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case out there for the money!!! Otterbox does it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped it and my kids also and no damage to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I had another otter box. I dropped phone case broke not the phone. Otter box stand behind there product if you have a list of chain of custody etc from purchase. By the time I shipped it and paid minor fee and waited for it I could just go buy another one so I did. Best Buy should sell colors separate like otter box and other retailers

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item. I have confidence that this phone case will protect my phone when I drop it. I have owned several otter boxes for iPhones. It also gives my phone a little more weight and something more to hold on to.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is great. Every time I get a new phone I instantly put this case on it. I have dropped my phone plenty of times with this case on it and never once damaged phone. Recommend this case to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone takes a beating and this case owns up to what it sells. I have dropped it from a second story onto concrete and no damage. Also you don't loose sound quality. If you need protection this is the case for you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects well but is bulky. Makes the phone feel twice as big

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my phone and will never have another phone without an Otterbox Defender. I've dropped it many times and no damage has been done. I bought some for my kids' phones as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first thing I buy after I buy a new phone. Otterbox makes a great case for protecting your phone from drops, water, and scratches. The only down side is these cases are dirt and dust magnets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is that for the bigger phones it doesn't have cute colors

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive dropped my phone several times before i purchased the case and heard the break every time. ive dropped since purchasing the case and it sounds like it fell on a rubber mat. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smartphone Protection Available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't go anywhere with my smartphones without the protection of the OTTER BOX case. It does a reat job in protecting the phone, and has a built-in screen protector so you do not have to add that separately.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox for every cell phone that I have purchased to protect my investment. I have dropped my cell phone many times and with the protection of Otterbox, it has never broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion there is not a better product on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection it provides to my phone, but it is so bulky.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jill,

      That’s great that the Defender is doing an outstanding job protecting your iPhone 6/6s Plus. We are sorry that it is a little too bulky for your comfort level.

      Perhaps our Commuter or Symmetry cases would be a better fit for you. They are both slimmer than the Defender but still offer great protection. Check out the links below for more information on those OtterBox products.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-plus-and-6s-plus-neon-rose/8851415.p?id=1219371611773&skuId=8851415

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-plus-and-6s-plus-black/4473701.p?id=1219751156687&skuId=4473701

      Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    I like the iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any prombles with outta box since I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard people recommend this product, now I know why.

    I would recommend this to a friend