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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,562 reviews
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen gets cruddy real fast. Finger prints show quicklu

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Geo425,

      We're sorry to see that fingerprints decided to make an appearance on your Defender series screen protector! We typically recommend using a reliable micro-fiber cloth to wipe away any smudges on the plastic, but if this doesn't work, please feel welcome to call our handy Otters at 1-855-688-7269. They'll quickly find a simple fix for this!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Nice rugged case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great and you can still hear your phone ring unlike some other rugged cases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my moms new phone keeps her new phone very safe drops her phone a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE THE DEFENDER CASES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE DEFENDER CASES FOR PROTECTION OF OUR PHONES BUT THE PRICE SEEMS QUITE HIGH

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and the customer service was great and we will purchase another one soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy case. Only problem is that moisture gets underneath it easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice solid box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wrong otter box and had no problem with the exchange at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable because the case was just what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an otterbox case. Other than Pelican, there are no better cases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clip holder needs to be sturdier - this is the 3rd one I have purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good step up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good step up from iPhone 6 with a lot more features at a reasonable cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy an otter box for my new phones. Really helps to protect our phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit expensive but great quality product. Cannot compare to other products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw concrete for a living and it works really well keeps the dust out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped protect my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case helped me to protect my new iPhone 8 I received as a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great this case for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with buying a Otter Box for your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to be able to find this part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the belt clip. Should sell this part without the case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good You can never have too many of these laying around the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holds up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third case from them. I tried a knock off ! But Iam back!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for dusty enviroment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended buy BBuy and they were right! Very durable plastic

    I would recommend this to a friend