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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4389 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, fit, and ease of use. Many appreciate its color options and design, along with the overall quality and price. However, some find the case bulky and heavy. Concerns were also raised regarding the screen protector and lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,388 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is an excellent defender case for the iPhone. It is a bit bulky but you'll never have to worry about damaging your phone. If you want to slimmer version you can go with the commuter series.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just what the Dr. ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a klutz. The iPhone is EXPENSIVE! This is my second otter box and haven't cracked a screen or broken a phone due to physical damage yet. I FEEL very secure having the OB protecting my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox defender does a great job protecting my iPhone 7! It was easy to install. My phone has been dropped a couple of times with the case on. No problem at all. The phone still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    very durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the most durable I have used for any of my phones. Very good fit to the phone and all functionality is retained. Only things I don't like is the plastic that seals the home button starts to obscure the finger print reader after a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects well and slips in and out of my pocket nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nothing better than otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter. We have bought Otterbox, in the past and been very happy. Just once I bought a different brand of case and very soon after, got a crack! Back to trusted Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It's an Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several phone and tablet otterbox cases over the years and I just have no reason to try anything else. These cases have saved my devices from my clumsiness many times over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase no other phone case but Otter Box. Apple Care is just too much $$. This case has saved my phone on every drop. i work in construction and need my phone on site, This case does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that feels great in the hand, bought as a replacement as I dropped my phone in the same model case, onto it's screen on a metal corner and it only scarred the screen protector!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, It keeps my iPhone safe in all situations. If it were to fall out of my purse or other accidents that many happened to the phone It gives me peace of mind knowing my phone safe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    awesome otter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an otterbox user for about a decade. I drop my phone and I'm pretty rough on it. they last longer than the life of the phone and I have never cracked a screen with an otterbox on it!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 3 out of 5 stars

    Good but has flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning it because the screen protector does not sit directly on the glass. There is an air gap between the glass and screen protector which makes a slapping sound when its pressed. The frame and rubber outer layer are great. Not to bulky at all.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I Love Otterbox Cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otterbox phone cases. They provide excellent coverage from drops and dings. My phone looks brand new after years of use. If only I could get my kids to use one, no more broken screens!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case for I-Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox phone cases for a number of years and they have never failed to protect my phone. I will definitely purchase one again for my next phone !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cell phone cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only covers I will buy for my kids' cell phones. They can do anything to them and not wreck their phones. cell phones + 2 boys = Disaster cell phones + Otterbox = happy Mom

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is solid and offers great protection for my phone everyday. I would recommend it because it has the built in screen protector which seals good to the phone without any bubbles or lines.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has protected my phone from many a drops. From varying heights on varying surfaced. It has cracked where there is a thin piece near the audio jack from a drop. But otherwise works great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is perfect for my new iPhone 7, especially with having little children and they are always touching everything. I have no worries of them accidentally cracking the screen. #kidproof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this otter box for my wife. She loves it! Great product for the price. I selected on Bestbuy.com and picked up at the store. Easy and convenient. That's why I love Beat Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fool proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter Box products for every phone I've had for the last 6 years, and never had any broken screens. That's saying a lot being that they have all been iPhones and I drop them a lot.

    I would recommend this to a friend
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