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Customer Ratings & Reviews

Your price for this item is $41.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 4389 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, fit, and ease of use. Many appreciate its color options and design, along with the overall quality and price. However, some find the case bulky and heavy. Concerns were also raised regarding the screen protector and lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,388 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 week after I received my 2nd & final replacement iPhone for the year via Asurion, my phone slipped out of my shirt pocket as I bent down to retrieve something from the floor. It wasn't a big fall, but it fell in just the right way to shatter my screen. My phone glowed neon green and then magenta and I realized it was beyond repair. It was in a "shock proof" brand case but that case did not hold up. After forking over cash I didn't have to spend for the latest iPhone, I decided I was going to properly invest in the protection of this new phone with the most reputable brand out there. This brand isn't cheap. The colors were limited. It is bulkier than the phone itself; it instantly made my iPhone 7 look like a 7+. But I'd trade all the colors of the rainbow, and all the designer labels and slim cases in the world for the peace of mind this phone has given me!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this case on a iPhone 6, sure is great at protecting my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of protection for my phone, buy it and you will see for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my iPhone safe from accidental dropping and protects the screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Cheap Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family uses the otterbox & it has more than paid for itself. Slightly bulks up the phone, but the protection is worth it. BB usually runs them on sale on the web site - the stores will price match the online price, make sure & check.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thank you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Otter Box, for making a case for active people like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best brand of cases I have found so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case and great color to make it stand out from the rest

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped this phone so many times and it has remained safe. I like that it has a built in screen protection. Only bad thing is if it gets wet you have to take apart and dry off because the water likes to hang out underneath the screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otterbein is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Otterbox cases for years. . They are always awesome for protecting your phone. And they are always improving their ease of attaching and detaching their cases. Plus, they always guarantee their products with very little requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me feel my iPhone is protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box. Only problem is the screen has an oily substance left from when the screen was cleaned prior to putting it on the iPhone. This leaves a rainbow like residue and cloudy aspect in the sun. I have not had time to go back to Best Buy yet but I think it will be an easy fix by removing the otter box and cleaning the lens with a different cleaner.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case. It was easy to put my phone in & is not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Protects Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my brand new iphone 7, and so far it has done it's job of protecting my phone quite well. However, I did drop it about a week after I purchased it and there is now a notch out of the clear plastic screen protector. Also, the light teal rubber backing gets dirty extremely quickly. It's a great case for protecting the phone, but is asthetically not very pleasing after a few weeks.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi XMasGiver,

      We are glad that this Defender is doing its job and taking care of your iPhone 7! We’re sorry that the screen protector is damaged and that it is getting a bit dirty. Thankfully we can easily replace compromised cases through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox is good for your phone it protects the phone and screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects well. Nearly perfect access to functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this, because I previously owned a Defender case for my old Iphone 5 and need maximum protection for work use. My old one held up well for 3 years of rugged use and could have easily lasted 3 more. This one works very well with my new 7. The touch screen sensitivity and biometric screen-lock seem completely unaffected by the extra protection. Two very minor complaints: 1) Slight difficulty accessing the ringer/silent switch with my fat fingers. 2) The easel stand function (which is a great concept) of the belt clip doesn't work in portrait and barely works in the landscape position, as far as the phone wanting to tip over on its face. I think a think design tweak of shaving 1-2 mm off the bottom corner of the clip, so the phone could lean just a couple of degrees further back, might fix it--a little DIY project for me to try.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone cover is easy to take apart and clean & is a nice color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover for anybody.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my iPhone from slipping out of my hand on the ceramic tiles.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works well but dust gets in more than older versio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone gets dropped a lot but never damage with the Otter Box. For some reason a lot of dust migrated into case and between screen and screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for reasonable price. Can't go wrong with OtterBox IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Otterbox - Defender Series Case for iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an Otterbox Defender case for each of my last 3 iPhones and they have given supreme protection for each one. The new one is streamlined a lot better than the first ones and has a water proof cover for the main screen button.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superior case as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Otterbox Case and as always I'm not disappointed. These cases offer superior quality and complete protection. These cases have saved my phone on numerous occasions! You will not be disappointed, definitely with the money!!

    I would recommend this to a friend