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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,000 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect fit, great screen protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, protects the screen and Otterbox has a great warranty. They replaced my belt clip quickly when it broke

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend if looking for maximum protection.. great overall

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers exceptional protection for my iPhone 8+. I did not need to purchase the tempered glass for it. I feel secure knowing it is well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy and Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender protective case is sturdy and protective but it makes it hard to get the "Home" button on my iPhone to work. For some reason it restricts the button from being pushed without having to push very very hard. I took my back and went with a different case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome even for construction workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does construction and it’s been beat up, it has done so well protecting the phone. The phone out the case still looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this otterbox to protect your iPhone. BUT you HAVE to register it online to have it able to warranty iPhone of damage occurs

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is best case for the rugged user. Has saved my phone from many drops and having the belt clip is a must with the plus size phones

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid Protection & Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased an Otter Box case with each of my phones (for the whole family) and love the peace of mind that the Defender series offers!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection case for the iPhone because it protects the screen with the built-in plastic screen and lots of rubber all around.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Decent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly for the money should be a better product but since I purchased for $25.00 on sale I won’t argue the outer rubber casing tends to wear out I don’t recommend changing cases often my issue is that dust,dirt and junk are readily getting in the case and I have to clean often as I don’t want it entering my iPhone also unsure why but the case leaves a non removable ring in the cutouts from the front speaker and in the back around the camera and the apple sign which kinda sucks all in all case is still better then a lot of others for protecting your phone wish they would make a waterproof case since this one is not that may be a deal breaker for some but I’m on my 2nd case as I’ve had this phone just over a year

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Zola,

      We're so sorry to hear that you're feeling slightly disheartened by this Defender series! It is certainly odd that dust and debris have been able to enter the unit so easily, since as long as all port covers are sealed for the majority of the time, dirt should not get into the case. We also definitely want to get you back on track to tight, maximum protection, so please feel welcome to call our friendly Otters at 1-855-688-7269. They'll kill two birds with one warranty stone and send you a replacement case that we trust shouldn't give you any such troubles going forward!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice, but had remove the cover over the home button for Touch ID to work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one about a year and a half ago. My iPhone looks brand new when I take it off. I highly recommend this to protect your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Like An Armor Tank

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a strong protective case. It really protects the phone from drops from 6 feet and lower. Highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was much thinner than the previous ones that I've purchased and has a unique color it's hard to keep the face clean but I still like it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box hasn’t failed me to one time. I drop my phone ALL.THE.TIME. Not a single crack, dent or blemish to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Not flashy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something plain for my cover. It does just that and protects my phone fine. I've dropped my phone a couple of times without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great otterbox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products strong and very protector your phone if you don’t mind to carry the big case that’s the right one to buy . Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Never buy a phone without one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by Otter Boxes...you spend hundreds on a phone, but don’t buy protection...then get mad when it breaks...not with an Otter Box!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter and keeps phone safe and protect it from breaking and screen protector prevents the screen getting messed up....loved the colors

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wow!! saved me a lot of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved me a lot of money from damage. I have dropped my phone numerous times and this case has protected it every time

    I would recommend this to a friend