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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,000 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough as nails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protective case has saved my phone many times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case makes me feel safe when I drop my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case and protection for iPhone. Great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Like a glove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works out perfect for aesthetics and protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to buy one for your phone best protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have protection for my phone. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing protection for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case I great protecting all of my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Protects phone! Excellent quality! Love

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. no issues at all. would recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box phone case is a excellent item but it just was not for me. This series {Defender} makes my phone to heavy so when I put it in my pocket it weigh down my pants or shorts. The Otter Box Defender is great Quality and I highly recommend this to anyone who is not going to carry it in your pants pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellence for drops, not as good for rain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my iPhone several times and never had a broken phone. It could use some improvement and made more waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my wife get this case because she habitually breaks iPhones. Seriously. She has cracked probably 15 screens over the last 6 years. I finally had enough. The size is bulky enough to be an inconvienence and the belt clip brings just the right amount of shame to a woman in her 30s. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic screen is annoying and makes typing difficult, but provides great protection.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kicked it a few months with Otter. Seemed the cut out in back wasn't centered on logo. Bulky...sporting a Lifeproof niw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded to the 8 Plus and found this case on sale for $24. I grabbed it and have been using it for several months now. The quality is really great - worth the regular price. I’m an avid phone-dropper and so far this case has really held up and protected my phone as advertised. Worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    better than insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very tough case. It is very hard to hurt your phone with this case. It does make it a little bulkier, but it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Heavy Duty - If you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox does what it promises. It's great protection. But you'll need to wear it on a belt or get pants with cargo pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad. He owns a lawn care business and is always doing something manly and dirty.. this case is a mess but, his phone is pristine! He drops it all the time, save it from splashes of water and a great investment. Clip is great too!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but the clear screen cover was terrible. With working in the oilfield dirt and debris got stuck underneath

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Strong and firm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and firm but bulky. If you need the best coverage then get this

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi GiankiFlow,

      The Defender Series is definitely one of our most rugged cases. If you are interested in something a bit slimmer than we suggest taking a look at the Commuter Series. The Commuter is a two-piece OtterBox that will safeguard your iPhone's ports and keep things safe for those accidental drops. Check it out: https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-and-8-plus-black/6028049.p?skuId=6028049

      Please feel free to give us a call at 1-855-688-7269 with any questions or comments and we'd be happy to assist!

      Best,
      OtterBox Customer Service Team OtterBox