Customer Ratings & Reviews
- Model:
- 49687BBR
- SKU:
- 6028038
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.
This summary was generated by AI based on customer reviews.
Great Cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Cover is great for the people are very clumsy and drop their phones all the time ! Cons about this is that is comes with a screen protector but because it’s bulky ness it’s not right on the phone I have to press down and longer to text etc I ripped it off but works prefect without it !
I would recommend this to a friend- Pros mentioned:Protection
it's big and bulky but does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they could come up with a case that can protect without being so bulky. the phone was a gift so I didn't pick it out. I have a busy and hectic life so I do need the protection. If you don't need the protection I would choose another case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi theresa,
We're sorry to hear you aren't satisfied with your case. Have you checked out the Commuter Series? The Commuter Series is a two-piece case that still offers great protection, but is slimmer than the Defender. Feel free to give us a call at 1-855-688-7269 with any questions.
Check it out here:
https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-and-iphone-8-plus-black/6028049.p?skuId=6028049
Cheers,
OtterBox Customer Service Team
sturdy case, bit bulky but does the trick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have dropped my phone a bunch of times so far, including on some very hard surfaces, and it hasn't broken (yet). Great case for us clumsy sort. Wish it was less bulky and more waterproof, but I don't get the garbled speaker/phone call issues I got with the case that meets those requirements.
I would recommend this to a friendSafe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase has made a whole new difference with my phone I feel safe that if my phone falls it’s protected . Otter has proven to be a sage protector for my phone
I would recommend this to a friendGreat phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got my iPhone 8plus and I was scared about dropping it since it’s full glass. I like how the case feels on my phone not to heavy either. Over all very good case
I would recommend this to a friendAwesome protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always used an Otterbox case on all my phones, however, it Does make the iphone 8 plus even bigger! I use a regular cover & the Otterbox when I do activities.
I would recommend this to a friendMust have for total phone protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I require all my kids to have the defender on their phone. They drop them all the time and even slammed the car door on the phone without damage to the phone.
I would recommend this to a friendCute
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my daughter for Christmas before she could use it she changed phones and did not use it, did know about 15 day return policy so stuck with it. It is cute
I would recommend this to a friendNo need for a separate screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very solidly built. The included screen protector led us to return the separate screen protector we purchased before we even opened it. Great purchase!
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no idea what I wanted for my new work phone. The young man that helped me gave me many options and help me figure out the right choice at the best price
I would recommend this to a friendOverall great for protecting your expensive phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case for my new iPhone plus Red.Would have gave it a higher rating except my last OtterBox rubber fell apart after three years that’s the reason I had to get a new phone and case. Bought a cheaper crappy case and that’s the reason my screen broke crappy inferior case
I would recommend this to a friendDependable case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been purchasing this brand of case for all of my household iPhones and iPads. Otterbox builds a dependable case that gives years of quality service.
I would recommend this to a friendBeware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cover protects the phone but cuts back on the signal strength
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi BEB76,
We're so sorry to hear that you're experiencing a few signal issues! This is definitely a curious situation, especially since to our knowledge, the Defender series should not hinder your signal strength by any means. In fact, the case is engineered to allow for full functionality of the protected device. Our super-sleuth Otters will be happy to investigate this further, so please feel welcome to give them a ring at 1-855-688-7269. They'll put a magnifying glass up to this to see if we can help find the root of the problem!
Best,
OtterBox Customer Service Team
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and i got it on sale basically great case all around
I would recommend this to a friendProtection at its best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This iphone case has been so durable and so reliable no matter how many times this thing drops it retains flawlessness and keeps my phone protected
I would recommend this to a friendAll you need in a phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone. Large enough to see everything and I am able to type without having to use a stylus. Facetime with my grand daughter is delightful.
I would recommend this to a friendgood protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Otterbox products. The box is well made and came with a belt clip. Best Buy met a competitor's price and made the purchase a no brainer
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again, Best Buy had the best price on this product. I have this for all of the phones in my house and it never disappoints. Great protection for your phone!
I would recommend this to a friendOtterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sale price. Item as expected. Need more color selections.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey IPHONE,
Sorry to hear that you're feeling disappointed in the color selection for the Defender series! We'll gladly pass your feedback along to our product design team for future consideration. In the meantime, if you have any additional OtterBox questions, our friendly Otters are just a call away at 1-855-688-7269, and they'll be happy to help!
Happy Holidays,
OtterBox Customer Service Team
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case bc I needed a new one . We are on 7 months of having this case and still looks the same as when I got it . Excellent phone case
I would recommend this to a friend