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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,000 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cases do a great job. I have been using them for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great grip and a great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone case it resisted when it falls no the ground

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the iPhone. Son wouldn’t go without this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love free points for writing reviews. Thanks best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7 Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my wife's phone. It works well and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iPhone 8plus and it delivers on what it says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful to get a great case for an expensive item at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1 year old throw this phone all the time and it’s still working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleeker than previous versions. Very protective. Feels good in hand.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had to take off the screen protector because it was hard to press the screen and finger recognition.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Doni,

      We're sorry to see that the screen protector on this Defender series was giving you trouble, and that you felt your best option would be to remove it. We typically don't recommend making modifications to the case, since it can jeopardize that overall protective abilities of the unit. For future reference, please note that we are always happy to replace a case under our warranty for any damage or defect, such as the screen protector sitting a little higher than normal. Usually, altering the case at all can result in voiding the warranty, but we would still like to see you use the Defender as originally intended, so please feel free to call our friendly Otters at 1-855-688-7269, and they'll gladly see what they can do!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Phone is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales guy match online price overall sales experience was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is case is tough and durable. Covers the phone completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item was in stock..great job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was in stock..great job Best Buy. It fit my phone great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this case coming up on a year still doing good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a case and Best Buy had then in stock. It fits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am I was able to find the this great product close to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend it for its unique design n durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing my son won’t get off the phone he keeps on touching it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product to protect your phone!!! Everyone should have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and well constructed. Overall this is a good case!

    I would recommend this to a friend