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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,000 reviews
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very practical and durable case. Perfect for my teen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked otter box cases. This one doesn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone case you can ever buy, it cost but it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case just sometimes it gets damage to fast and break

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We swear by Otter box. We have purchased them for every phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This outter box is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outter box is amazing it's awsome it's lightweight glad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid made Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case made to take all knocks and drops. Built to last!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drop proof wise but this think gets water in it for sure. And is easy scratched. Hate opening it also.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi TeeCee,

      We're sorry to see that this Defender series isn't entirely meeting expectations! To start, the Defender is not designed to offer any sort of waterproof protection, nor would we recommend submerging it in any liquids. As for the scratches, our friendly Otters will be happy to get you back on track to fresh security with a replacement case. Please feel welcome to call them at 1-855-688-7269, and they'll set up a warranty claim in no time at all!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Swear by these cases

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t use any other case to protect my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not mind a bulky case this case is perfect for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like the cover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover. Very sturdy! I have an otter box on my iPad also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job that I paid for it to do. Not much else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the product. Very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my company phone 30 feet and it still worked

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Not my favorite case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky, has a clear screen on the front of the case. But water always seems to seep through it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for kids or adults that regularly drop their phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and good product for the price. Great store service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a teenager this is the perfect case. Pretty much drop proof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and confident that my phone will be well protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has always been a solid case. Tough, and durable

    I would recommend this to a friend