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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,000 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Tears easily, works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself is much smaller than the previous iPhone 6 Plus case. However, the material tears inside my pocket. Although it has worked well with the couple of falls my phone has recently gone through, the back tears inside my own pocket. I’m unsure how this will effect it from now on. It’s definitely not something I would expect from Otterbox

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey AndySB,

      That's not something we expect from us either! Sorry to hear that the rubber backing on your Defender decided to split, but don’t worry - our resilient Otters are here to help. We'll be happy to replace that rubber silicone under our warranty, so please feel welcome to call them up at 1-855-688-7269, and they'll be glad to ensure that your protection is ready to go for the long run!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling of protection from this case. I owned an OtterBox for my last iPhone. It may be a little bulkier than other cases but I wouldn’t trade it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job protecting phone but makes the phone big and doesn't fit in pockets very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case, bulky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone. Will keep as new, but bulky. Good for people who are rough on phones or work in areas where phone is going to be in the element

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Awesome phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone case for your phone especially when you seem to always want to drop it. Built very well and I highly recommend it for your phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really works. I have dropped the phone a couple of times and not a scratch on case or phone. Makes phone bulky but it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great functions and size at awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone stopped functioning and I upgraded. Therefore, I needed to change my Outer Box. I am so glad I was able to find one in the store. One cannot go wrong with an Outer Box purchase. Very well manufactured, rugged and functional. It wasn't cheaper like my previous due to I was able to use 25% off three accessories @ that time. Only con is that it comes with it's own protective screen and it does stick or require you to press harder. I may have to remove this screen to alleviate sudden key stroke inactivity momentarily. A must have for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Otterbox Defenders on my phones for years now. I generally keep a phone for 2 years and when I take the case off, the phone still looks brand new (even if the skeleton of the case has a crack or two). Well worth the investment. I only give the particular case 4 stars because it seems to all more dirt in than my previous cases. Maybe it is more due to the iphone 8 plus than with the case. IDK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice heavy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water, shatter, and dust resistant case is very nice and well worth the money. This case also works with the wireless charging feature on the Samsung chargers. This is the 3rd case I have gotten due to having 3 iphones (8+) in the family.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is for protection only it is bulky but it does protect the phone from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great phone holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Otterbox is perfect for my I Phone 7. It fits on my belt as if it was made for it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case for your phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this case in terms of its ability to protect your phone but the only downside to that is its bulkiness.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox Defender Series for years. With it's 2 Part protection of Inner box and Rubber Padding,. your device will be protected from all Impacts. Plus the Case has a Clear Face cover, so you don't have to apply a clear-glass protector. I always count on this product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good for what it’s intended for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to get charger in and bulky but it’s made for max protection so makes sense

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Good cover for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked the cover because purple is my favorite color. Only had for a couple of weeks, easy to use the phone features with the cover.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like it should. Love the purple. First otter box I’ve found in a color besides black for an iPhone 8plus. Overall great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Best price I have seen. The only complaint is the bulkiness.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Will protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the cases on the market I feel like this is the one that protects best

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best rugged case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely keep your phone protected at all times. Makes your 800 dollar phone feel protected. Totally worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box. Really protects the phone in all the elements when working

    I would recommend this to a friend