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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,000 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case to protect your phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate protector of your phone! This case is a beast and will protect your phone at all times! Just keep it away from water. I have seen this drop from 5 ft and still not hve a scratch

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that keeps my phone safe and dry. Speakers sound great through it and there have been no issues during phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always put my iPhones in an otter box. When I bought my 8 plus I bought a girly case mate cover and a pop socket. I loved the sender classmate and the functionality of the pop socket but the case just didn’t protect my phone like I need. Too bad the pop socket won’t stick to the otter box though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt really want the built in screen protector due to having a glass one. But definitely wanted the otter box protection. Screen was easy to pop out and still have great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Best case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender Otterbox is good quality and offers great protection for my iPhone. I’ve dropped several times on all surfaces and absolutely no damage to phone. Perfect case

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has protected my phone several times over. My only problem is that the screen protected gets beat up easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i first got my phone 8 plus into the otterbox it went. then there was the 11.02 update. I thought the otterbox had caused to to not work. it turned out that I just needed to reboot the phone. and all was good again. so this case works perfectly with the iphone 7 plus and the iphone 8 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped phone twice with no apparent effect. Full case, including glass front and belt clip is somewhat heavy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great fitting case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel! Good price. The scabbard that comes with is great and holds my iPhone 8 securely. No problems with home button or touch screen through the protective film / sheet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to decide between an Otterbox and Lifepoof defiantly go with the Otterbox. Sure it's bulky, but it gets the job done. When my husband got a new phone the idiot at verizon talked him into the (more expensive) lifeproof case. Sure it's nicer looking and slimmer, but that doesn't mean jack when you are getting a screen repair a month later. We ate the $100 we spent on the LP case and replaced it with the OB at once. Would recommend getting a glass screen protector and removing the included screen protector as it has a nicer feel BUT will void warranty and make the case no longer waterproof so keep that in mind.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi jedibuffy,

      Just to clarify the Defender Series is not waterproof. Feel free to give us a call at 1-855-688-7269 if you have any questions!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my iPhone 8 Plus perfectly. Have used the Defender case on all my previous iPhones and have never had a cracked screen or damaged phone even after several drops. Only issue on this case is the iPhone log on the back is not centered properly in the clear circle, but not a quality issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and durable. I always buy otter box defender cases, but this one seems easier to grip, and has more dimensions than the regular box type otter box cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with an Otterbox case for our phone. They last forever and protect the phone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Very good fit with my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a very good protective barrier from anything that could damage my iPhone. The fit is excellent and the ability to use all of the iPhone features is not impeded.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was definitely skeptical about the price initially but boy was I wrong. This case can take a beating and that's for sure! I know for a fact my screen would have broken many times if it wasn't for the case. It does seem a tad bit bulky but the protection is worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of money on my new phone and I wanted something I knew would protect it. I like the way it feels and how it covers my phone without making it hard to use.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 4 out of 5 stars

    Nice case, too bulky for my father

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and returned due to being too bulky for my father. It is a nice case. One issue other than the extra bulk (which is necessary, I get it) is that the screen protector makes it tough to type or text. The space in between the case and the face of the phone seems to create the issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Top quality - mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality except for the plastic screen protector. Should include the glass screen protector instead.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong durable case although pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I take very good care of my new iPhone 7 Plus (I had own iPhone 5 for 5 years without a case) I still wanted to get this case, and I'm glad I did on Black Friday for $29.99 and I'm very content with this product. I think I had dropped my 3 months old iPhone 7 Plus once or twice at most from 4feets off the ground and no surprised my phone didn't cracked. Thank you Otterbox for making quality product. Personally, I don't recommend buying it for $59.99 since there are other cases out there that can be equally good as other but that just me and for $29.99, I was very happy with the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick with otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a life force for my new 7+ because it was thinner than otterbox. After 5 months and no one being able to understand me on my phone finally admitted I wasted $90 , threw it away and went back and got the otterbox. Even though it is slightly thicker it works.

    I would recommend this to a friend