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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,000 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otterbox case for iPhone 8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and easy to put on. Very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box Defender. I have used it for years and have never had a broken phone when I used it! This thing can take some abuse!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a case for my iPhone but was told by several people they couldn't hear me. Evidently the old case was blocking my speakers and I was having to yell to be heard on the phone. One of the sales folks helped me find a case that had openings that would allow the sound to travel better while still keeping my phone safe from drops. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Fits perfect. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Note5 to iPhone 8 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the supreme of all cases. I’ve run 2 Toughmudders and 1 Spartan race with the case. My phone is in mint condition. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our phones were a great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Sprint store to purchase a phone, but after waiting an hour and looking for purchase deals. Best Buy had the better offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband will use nothing less than an OtterBox. He's come to depend on their reliability and look. Our whole family uses this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves otter box products so it was a no brainer when we bought new phones that we would get a new Otter box defender case. The only disappointment would be the clip cover which I think is optional had to be modified. In order to take pictures and not remove the clip you have to drill a hole in order to expose the camera. He is happy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BEST CASE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my iPhone 8 Plus from a blood donation table and this case protected my phone from the approximately 3 foot drop! I thought for sure my BRAND NEW phone was wrecked, but it came out unscathed! I’m very pleased with its performance and glad my phone is in one piece! I would recommend this case to anyone who has “the dropsies” like me lol!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great iphone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great iphone case,protects phone excellent and not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection and hand fitting for phone.allows a safe grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is very hard on phone cases with his work. He usually breaks the clip off the case but never the phone so it is worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have an Otterbox case. We have used Otterbox for at least three years. I have a two year old that throws the phones when she is frustrated. Regardless of her issues, the phone survives all the abuse it receives. The weight it adds to the phone is the only draw back. However, the family has never had to replace a broken screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits my phone well. And provides great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get if you don’t want to damage phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this otter box for my son, so he wouldn’t damage his iPhone 7 phone. It is very durable and protects the phone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Phone Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the OtterBox case for the last 5 years and when I upgraded to my new iPhone 8 it was a no brainer for me picking a protective case. I use my phone for GPS and tracking while cycling, inline skating, and running in all kinds of weather. Holds up well in the pouring rain and many phone drops. Never had a screen crack.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not to bulky to carry and really protects my iPhone

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    A solid protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through quite a number of broken phones and various protective cases. I decided to try the Ottor Box due to it's reputation. It is definitely protective! A couple things I personally have noticed are: - Had to YouTube to see how to get the phone into the case - Case makes a 7S even bigger. Something to get used too - Comes with a plastic screen protector that has bad glare when taking pictures and has already scratched after a week of use. I would rather prefer the ZAGG screen protector. Otherwise, it is four-stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid secure case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection around for your IPhone. Bought the Defender for my son and the Commuter for me......no need for a protection plan!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great protection color fits phone great thanks

    I would recommend this to a friend