Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 4082 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,082 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Phone Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and has much protection! Haven't had a broken phone yet with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It's an OtterBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say, it's an OtterBox. After accidentally dropping my phone and shattering a Zagg Glass screen protector and not wanting to go through the nightmare of getting yet another replacement I just bought the OtterBox. The BestBuy app had it listed for a little over $30 but they still had it full price in the store. They matched the price at the register because I pulled it up right there.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Great protection. Cons - Makes the phone a bit bulky Still a great case overall

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    My third (or fourth?) Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several Otterboxes to protect various iPhones. This was my third or fourth one. This was purchased for a new iPhone 7 plus that I had to buy to replace the 6 plus that didn't survive a drop in a LIfeProof Fre case. The only thing I wish the Otterbox did better was have the plastic shield on the front of the case stay less scratched during use - but I guess better the case front than the phone :-)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what we were looking for to keep the new phone protected and secure with the holster. It was awesome that it was on sale, making almost a third of the cost at the phone retailer and it was the exact same product. I really appreciated being able to find this deal and pick it up at the store within an hour of ordering online. It has been the perfect access for the new iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outer box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outer box cover comes with a belt clip the outside has rubber to protect the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Reliable Phone Protection !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and not too bulky to handle. I'm satisfied with this Otterbox case!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is well made and like the color. It protects your phone. I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great IPhone 7 case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on the phone. Love the color. Does a great job of protecting the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Overall fairly pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have tried this iPhone case. I have an otter box on my iPads also. I appreciate the protection it gives. The main problem I have with the iPhone case is that the soft shell pulls off to easily and the end piece that covers the charging hole rips off way to soon in my opinion. I constantly have to readjust the case after I have had it in my purse or pocket. And really worry about the tab pulling off every time I pop it open to charge my phone. But if given the option of having to worry with these problems or not having the protection from spills and drops it is much better to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Protective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is super protective and I love the color. It kills two birds with one stone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Bulky, But Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case, but a little bulkier than I imagined. I don't worry about my phone being protected with dual-layers and an easy-to-navigate screen. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you pay over $800 dollars and not protect your purchase with something like this product? It always makes me chuckle when I see people dropping their new iPhones, and/or walking in front of me with their phone crammed down a back pocket waiting for an accident to happen. Get an Otterbox and your potential problems are eliminated. Not to mention saving money on the Apple protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender remains my favorite iPhone case.Great protection without too much bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    case for apple i phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This excellent case for my i phone. It fits perfectly and perfect protection for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, durable product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first started buying iPhones, Otterbox was the only brand of case I used because of the durability and sleek design. My boyfriend recently got an iPhone and he cracked the screen within 4 months... so off to Best Buy we went to buy him an Otterbox case! And it has not disappointed. He's dropped it a bunch of times since, no more cracks. He also really loves the design and belt clip!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great otter box

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the color of it . It is a good defender. Good protection

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved the color and the protection that the case offers the iPhone 7 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the job done. Only downside it's kind of bulky but it protects the phone well

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Amazing case, just one small problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing. I've dropped it multiple times and nothing has happened. Keep in mind that these were situations where i was 100% sure it was gonna break. There are only 2 small problems that i hope can be fixed in a new model. The screen protector can get kind of dirty from time to time, but it not hard to to clean. The other problem is that there is some rubber on the back of the case which can rip pretty easily, but it didn't effect my experience with the case. In conclusion, I would definitely recommend this case to anybody who just bought a IPhone 7 Plus and needs a sturdy and hard case.

    I would recommend this to a friend