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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,266 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects phone if it falls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my husband who has always used the life proof cases. It definitely protects the screen if it falls but unfortunately you have to push hard to get anything to work if you're trying to open an app or type you have to press down hard, it is almost as if there is a gap between the protective screen and phone screen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Kelly,

      We appreciate your feedback! We are sorry that this Defender case is making it difficult for your husband to interact with his iPhone screen. This is not typical and we certainly want to rectify this unfortunate dilemma.

      When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was hesitant to spend so much on a phone case, but after using it for a month, I can safely say it was well worth the purchase. The construction is top notch and it comes with a nice permanent screen protector. Getting the case on the first time can be tricky, but otherwise, it was a solid purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check it before leaving the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to the parking lot and opened it up. The plastic wasn't glued properly and the case was defective. Promptly returned it to the store.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Elisha,

      We are terribly sorry to see that you had this very strange occurrence with your OtterBox purchase. We are confident that this was anomaly and nothing to do with the overall design, and we do hope that you were able to get a new case without any such issue.

      If you ever have any questions about any of our products, please know that we are always happy to help! 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built case Otterbox majes very good very ptotect your phone cases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender is very durable, and it looks sharp! Otter box stands behind thrir product too, pride in product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than the gel cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, compact and easy to disassemble and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. I purchased for my son's I phone. He drops it a lot and has not had a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone protection for teenage girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage daughter who's phone spends a lot of time on the ground. Worth every pennyy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and she has dropped her phone several times. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for my teenager - rugged - perfect for those OOPS drops - no problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case which protects my iphone very well. could be a little cheaper thoough

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case that will protect your phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that will protect your phone. This case also has a built in screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice looking case with good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case very much. It's attractive, covers well and protects from small drops ,scratches and dings.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This one is good . The another ones no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend to everybody , many times the phone fell .............. No problem with the phone Good protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our children tend to break things and the IPhone is not cheap so we wanted to protect it from them!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    The Otterbox has protected the iphone very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are the best and if anything does break the company is very good on exchanging them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a great protection for any device. It protects the device from spills, dust and scratches

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better then ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it hard to put on phone so kid at store did it for me not liking the hinged flaps on bottom not good if you use head phones a lot

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good case for my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case for the money. Helpful associates. Liked it for the sturdiness of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love the pink camo case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case makes it easier for me to keep up with my phone, and gives me peace of mind in case I drop it.

    I would recommend this to a friend
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