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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,266 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Fair protection, bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found one at a discount as a starter case for my son's new phone, all for Christmas gifts, and wanted to make sure the phone had some decent protection from the start. Otter has been around a while but my complaint is the bulkiness and slick back/edges which can contribute to slipping out of hand. I have used LifeProof cases and continue to use and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers great protection for the phone without being bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best on the market. You would do yourself a favor to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Not too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case after constantly hearing my boyfriend rant and rave abou his otterbox. Though I just got m iPhone I've dropped it a few times...yikes! And m glad to say that I haven't experienced any damage to the phone. I can't say the same for other cases I've had in the past..with my evo.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has done it again. They saved the kids' phones. I have watched them dropped face down on pavement, dropped on the corners on ceramic tile and dropped just about any way you can and these cases have taken the hit, the phones survive!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great product cheaper than insurance`

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife drops phone every two days , (never falls on a carpet ) last case lasted over 2 years before it cracked at corner from hitting concrete one time too many...phone still works great! NEw case also christened on concrete , optimistic it will make it an other two years +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what it's supposed to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Life Proof, belt clip continued to break and it was muffled. I am way happier with the Otter Box. I can hear it ring, belt clip (which I obviously need) is way durable, and it is no bigger than Life Proof. Good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an otterbox for every phone we own I swear by them this one is my husbands but its much better than the commuters we previously bought for other models. or the new armor one which if u want people to hear you or understand u don't try the otterbox armor but the defender is perfect...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same case before but just in a different color! I dropped my phone a couple times and it really protected it. I had the case for almost two years and because it saved my phone so many times, I thought I should get the same one in a different color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and tuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price, very durable. We had beeen looking for a good case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, fit, Nice Firm GRIP In hand; (SECURE) GOOD CARRY CASE. HARD SHELL. O; Did I Mention that the Case SWIVELS ? Yes in Dede, WORTH EVERY BIT IT HAS TO OTTER ! Yes, U may have my Slogan if U CONTACT ME Personally: Ty for your attention to this matter B.W.V. 12072014;01:27:00hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Teenagers phone/Saves parents wallet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone cover will save a LOT of money in the long run, because of it's rugged use design. I have purchased Otter Box covers for ALL of my 4 phones after the 1st one I bought more than 2 phone upgrades ago. I have not lost one phone due to damage. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box products are the best for a reason. Bought this case for my daughters first phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always count on Best Buy to have what I need! Otter Box protection is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as it should be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect and functioned wonderfully. I would purchase again as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box !! Saved my I -Phone may times !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for my phone by far!!!! Without this safety cover i would have been thru four different screens! Would highly recommend this to someone in construction or that does work outdoors or works with there hands!! Definitely saved my phone great piece of safety equipment!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the way this case protects my phone. I just wish it wasn't so bulky!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This case has held up through drops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually have to hold boxes and battery back-ups in order to get a job done at work, but sometimes there is the unfortunate time where you need to juggle your phone while walking with full hands. When you drop your phone, this will protect it from damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who wants a light weight and protector for your cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm liking this phone. It offers several new items verses the IPhone 5. Worth the upgrade.

    I would recommend this to a friend
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