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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 4266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,266 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox Defender seems to offer good protection of the phone. It is a little bulky, but overall I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are the type of person that cares for their phone and feels like any drop could create a dent in the shell or a crack screen on the phone, the best way to go is with this otterbox case. you will now regret investing in it since its sturdy case makes you feel safe if one day your phone falls to the ground or concrete.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thie cars is light, easy to grip, and not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great for protecting my phone and a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the feel of my Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Otter Box and I love it! Very protective. Has a nice feel that is easy to hold on to. Great color. Although, I do wish the colors varied a bit more.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty protection for your phone, perfect fit!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great protection for my i phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Otter Box I have had . I purchased my first Otter Box several years ago when it was recommended by a friend. WIth each new iPhone I purchase an Otter Box. I have dropped my phone on many occasions on very hard surfaces i.e. concrete . My phone has never been damaged due to the protection of the Otter Box

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A very nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was for my wife who wanted to replace her Otterbox Commuter case. We both are impressed with the quality and durability of Otterbox cases and will always buy them to protect our beloved iPhones. The Otterbox Defender is a good value and the price and customer service at Best Buy was outstanding as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid, what you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big, full otterbox. It's what you would expect. A little large, but good protection. It comes with the plastic over the screen. This phone is used by a younger child, so protection is key, not size. It was on sale, and had the protection I wanted, including port covers, etc. I expect it will last a while!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Safe and quality made case for young IPhone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great for teenagers with smart phones. Even the most conscientious teenager is going to drop the phone once an awhile and nice to have a strong durable case to help. Already had 1 fall and case held up and did great job and no phone damage. The only knock was the color options available at the store, didn't have time to wait for special order via website. Would like to have more color choices at store made available if they exist..

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otterboxes for 5 years and they have always worked for what they are intended for. It's a little bulkier, but your phone won't break when it falls from great heights. Like, say at the peak of a roller coaster onto hard ground. THIS IS NOT A WATERPROOF CASE. You will need to take it apart occasionally to clean everything because it's also not dirt proof. The list of things that are open are: front camera and speaker, back camera and flash, home button, and bottom mic and speaker. I'm not deep sea diving, playing apps in my shower or chasing tornadoes whilst riding dirt bikes so I don't think I need a sealed case that can't be replaced by a basic sandwich bag.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Like that the entire phone is covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of color and that it covered entire phone without having to buy separate phone face shield!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provides good general protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good case for everyday use. I removed the plastic screen protector as I already had the stick on type. Call clarity is very good and I see no degradation in connectivity as a result of the case. The case lacks protection from the elements, so care must be taken if working outside in inclement weather. This case replaced my Lifeproof case. After 2 failed Lifeproof cases, I needed something that would last, so lets hope this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the defender series and I love the color. As many times as my phone has been dropped this has protected my iPhone wonderfully... No chipping no cracking and the case resists scratches/scuffs. I also love the new feature to the case where I can actually use the thumbprint recognition program on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This otter of has saved my phone many times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had started a new business, so I went to Best Buy to purchase a new phone. After my purchase I was informed, by th sales associate that they would match the price online. Working construction, my phone is put thru a beating, without this case I am sure that, by now my phone would have incurred some damage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit of this otterbox better than the older ones. It's slim and still feels like it will protect the phone. What I don't like is the hole in the screen protector it lets dirt and moisture between the phone and the screen protector. I know it has to be like that because of the fingerprint ID

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    THE BEST phone protection for active users :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Active family has 5 iPhone 5's all in OtterBox Defenders. Phones used for obvious reasons plus during long distance runs & long distance biking and have been dropped during these outtings numerous times on all different surfaces with no damage to phones. Phone was even run over by my daughter's bike, no damage. Phone fits in jean's back pocket; does not slide around in car while on center consule. I will only buy OtterBox Defenders. Upgrading to iPhone 6 Plus for work and have to wait for OtterBox Defender. Hurry Up! Bought this one as a gift for a friend who just switched to an iPhone 5s. All 5 of our OtterBox Defenders are about 2 years old. Considering 4 new ones as Christmas gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits snug to the phone. All ports are easily accessible. The case is durable and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Bullet-Proof!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, OK, this is not the latest generation of smart phone protection, but lt still is one of the best! The case represents real quality & security. Moreover, the encasement still allows for an outstanding level of audio from the phone's speakers. Compared to most cell phone cases, the Defender's design seems just about bullet-proof! So why only a "4"? Simple, it's time for OtterBox to make this product water-proof, as well!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box is a much better product than the first generation but, as far as I can tell, protects just as well. The first generation was very large and had a sticky rubber coating. Great for grip but terrible for getting in and out of a pocket. This one is much easier to get in and out of pockets.

    I would recommend this to a friend