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Customer Ratings & Reviews

Your price for this item is $30.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 99 reviews

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85%
would recommend
to a friend

Customers are saying

Customers recognize the Defender Series Case offers excellent protection and a sturdy build quality. Many appreciate the case's snug fit and ease of use, along with its improved grip. However, some customers point out compatibility issues with screen protectors and wireless charging, and a few find the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 99 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the habit of dropping my phone and shattering the screening. I've already dropped my new phone several times and there hasn't been a scratch on it. Only thing is that it adds some bulk to my phone but that's about it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have alway been a big fan of Otterbox cases. They are very durable and protect my phones. I have never had a phone damaged while in an Otterbox. I will always use them and they have great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and light weight. Very snug to my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Best available protection case for the phone we pu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a whole lot of selection yet for the Google pixel 3xl yet. We needed a protective case. Only con we've found yet, it makes the screen protector bubble up on the lower corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Google Pixel 3 XL Lifesaver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok let me start by saying I love it..I've had my phone about 6 months now and it's super light weight..With this case on it feels secure..I haven't had a problem with taking it offtoput on my wireless charger..In fact I can keep the hard cover on and still charge my phone wireless..I freaking love it

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Price, Screen protector

    Rated 1 out of 5 stars

    No screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product states it comes with a screen protector in 2 locations in the specs. This doesn't include a screen protector like other cases in the defender series. This case also doesn't work with the pixel stand. Does work normally if you remove the case. Given these points I think this case is very expensive for what it actually does.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Jaay,

      We sincerely apologize for any confusion surrounding the screenless style for the Google Pixel 3 XL Defender series. We appreciate your feedback, and we'll definitely make sure to pass your thoughts along to the appropriate teams. While we completely understand your apprehension towards the price point, we truly believe that this case should prove its worth time and time again as it keeps your device safe and secure! If you have any additional questions going forward, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to help out!

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hand. Has very good grip. Does not slip or slide around while on dashboard of vehicle. Feels very durable and very tough. Bought it for protection just incase I drop it on accident. I'm sure this will protect phone just fine. Excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Built like a tank!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good design with a hard plastic shell, positioned next to the phone, and then a rubbery material encasing the entire phone and inner Otterbox piece. This makes the case very easy to grip without worrying about it slipping out of your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection for pixel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually go with the commuter series OtterBox cause of the slim design. It's a bit bigger but the obviously you get way more protection. If you don't mind size then this gives you unbeatable protection but if you want something slimmer then I'd go with a speck case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent protection. Squeeze works. Screen is totally exposed. Expect more for the price.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Scott,

      It's awesome to see that this Defender series is providing premium protection, as well as full device functionality! Although we completely appreciate your uncertainty towards the screenless style, we specifically engineered that case without any sort of built-in screen protection in order to provide complete access to the curved display. Rest assured, the Defender should still prove its worth time and time again as it continually protects your Google Pixel 3 XL!

      That being said, if you're looking for a little extra protection upfront, so to speak, we do carry a couple of separate screen protector solutions that might fit your style. Please feel welcome to call our friendly Otters at 1-855-688-7269 , and they'll happily walk you through a few options!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very durable easy to assemble dropped phone several times no damage ,I'm in construction so need a durable phone case bought cheaper cases in past but this case is worth the extra money

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Same, but different.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very typical of Otterbox cases, but you'll need a screen protector as there's not one included.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Super Tough Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a super tough case - this is it. NOTE: I had wireless charging issues across several different chargers. Would not recommend if wireless charging is something you rely on.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good tough case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing you say is it will make the screen protector bubble at the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Typical OtterBox Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well even though its a little bulky but its worth the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox since my first cell phone. I regret the one time I did not, because I dropped my phone and it shattered. Glad to have the OtterBox back on my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and access what I need. Plan to keep for along time.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, but wish there was a screen protector to work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky but really protects the phone. Feels solid.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case if you want real protection. The saying is you get what you pay for. I paid a little extra for this case because it works perfectly.

    I would recommend this to a friend