Customers are enthusiastic about the great protection and quality of the Defender Series Case for Samsung Galaxy Note 5. Many appreciate the ease of use and application. However, some customers find the case bulky and large, and a few have noted concerns about the color options and the built-in screen protector. The case's size is a frequently mentioned drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 131 reviews
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Awesome case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox has a reputation for making excellent cases for phones and tablets. The OtterBox - Defender Series Case for Samsung Galaxy Note 5 case is no exception.
The 2-piece polycarbonate inner shell has a built-in screen protector, saving the buyer from having to purchase one separately. The rubber outer cover has plugs that cover the ports on the phone preventing dust and water from entering. While the case is NOT waterproof and does not allow for submersing the phone in liquid, it will minimize the chance of liquids entering the phone from splashing or minimal spills.
This case is a good investment to protect an expensive phone.
A holster is also included which securely holds the phone and doubles as a stand for the phone - good for watching videos.
Pros:
Sturdy
Protects the phone
Allows access to the Note 5's stylus
Cons:
It's a little bulky.
(Considering the size of the phone by itself, the added bulk is an acceptable trade-off for the protection the case provides.)
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Size
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the cover for my phone. I had one for the Samsung 3 and loved it. These phone are so slim and very easy to slip out off my hands, making it very easy for me to drop. The protection cover does just what it say.....protects the phone. I have dropped my phone several times and it did not break. Awesome!
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Size
Rated 4 out of 5 stars
Great protection at the cost of size
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product does exactly what it says it does. Protects the screen and phone from scratches and drops. Only downside is the size. If you can deal with that than this product is for you.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Performed as Expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this case and immediately proceeded to dropping my phone. To my satisfaction, my Galaxy Note 5 survived without incident. This case is worth every penny. The only downside is the interference of the built in screen protector with the s-pen. More pressure just needs to be applied to work around this issue.
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
Otterbox Defender great as always.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this case for my wife's new phone that she got on a Black Friday deal. Within 12 hours she had already dropped the phone and this case had done it's duty. The Defender series are great cases, can't go wrong.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Comfortable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Comfortable to hold, not Slick so it won't slip out of my hands. Protects & looks good.
Exactly what I needed.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case overall
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Found this case and loved it. It provided protection and style and hasn't had one flaw.
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
Excellent case.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otter Box is an excellent case. I think it is the best case out there.
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this case - my phone feels protected. It is easy to use and install.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Great Phone protector
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not Bad... A little Bulky but I feel confident that if I drop my phone its protected!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Case protects phone wonderfully, but the rubber seems to be getting worn out near where the charger connects due to it having to be pulled open while charging.
The good news is I got a wireless charger and it works through the case.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Size
Rated 4 out of 5 stars
Great protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection-its just so big, its awkward to hold & carry
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product provides superior protection against damage caused by accidental drops. Very durable. I just wish they had had some fun designer options similar to Kate Spade or Casetify. I would be willing to pay extra for function combined with fashion.
I would recommend this to a friend
Cons mentioned:
Color
Rated 4 out of 5 stars
Great protective case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox is a must have case for phone protection. Very sturdy and reliable. My only complaint is that within the first week, my case was stained. From further research, this is a common complaint with this case. I've tried cleaning it to no avail. The blue surface stains take away from the beauty of the case.
I would recommend this to a friend
Rated 5 out of 5 stars
Expensive but great quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone protector is really great quality. It fits the Note 5 perfectly. The only negative is the price but it's the same price everywhere else. The camera hole fits perfectly as well. No problems with taking pictures at all.
I would recommend this to a friend
Cons mentioned:
Size
Rated 5 out of 5 stars
tough case!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a wonderful case. It is a bit bulky, as most Otterbox cases are, but completely protects the phone. Worth the money!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection, smaller than the Note 2 case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection for our Note 5 phones. Easier to open and clean. I have dropped the phone and it was protected. YEA!
I would recommend this to a friend
Cons mentioned:
Color
Rated 4 out of 5 stars
tough case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case was for my daughter in law she loves pink everything although she likes a brighter pink most of the time, this was the only pink case otterbox offered for her note 5
I would recommend this to a friend
Pros mentioned:
Protection
Rated 3 out of 5 stars
Not the case I wanted, but it will do.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I ended up buying this case cause there were limited selections to choose from for the Galaxy Note 5. Everything I saw was for an Iphone... Just an FYI to case manufactures, there are other phones out there that people buy.
Overall good case. Keeps me from cracking my phone when I drop it. It also comes with a screen shield, and the down side is the wireless charger does not work with this case.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Wazzie,
We're glad that we could provide you with a quality protective case for your Galaxy Note 5! It's very peculiar that you are having trouble with the wireless charging of the device while using the case, as we have done extensive testing for this and do guarantee that this feature will work as long as you are using the Samsung Wireless Charging Pad with Qi technology. If this is the base unit that you are using and having issues with, please feel free to reach out to our friendly Otters at 1-855-688-7269, and we will be more than happy to get you through to one of our specialists to help troubleshoot this with you.
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my otter box, glad I purchased it for my new phone otherwise I would be purchasing a new phone already.