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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,274 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Otter box great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box case is great. Protects the phone completely. Easy to install, clips onto your belt or pocket. These cases are a bit pricey but worth it. Got a great price with best buy and shipped quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is the best I have ever used. I am hard on phones where I work as a mechanic. This case has held up great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hoping the phone will survive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used these cases prior to this purchase so I bought this one for my husband's new Samsung phone.Seemed to fit well but the phone actually fell out of it at one point while he was at work and the entire thing fell off of his belt!(neither of which has ever happened before~same kind of work.Same use.) Have found no comparable option,so he'll continue using it&we'll hope the phone survives!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox feels sturdy and snugly cradles my phone so it feels secure. The phone fits inside the Otterbox case without having to remove anything from the phone, e.g., the back plate. The Otterbox case is so tightly fitted, I was afraid I'd break it when I was trying to open it up so I could put the phone inside. The only problem is that the cell phone's touch sensitivity and ability to read fingerprint ID seem slightly compromised. Overall, though, I'm really pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case for construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very durable and absolutely love the clip. Have always went with black but the neon helps on the jobsite

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Slides in and out of my pocket very well and excellent drop protection...know by experience

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Absolute must if you're accident prone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're an active person who is always on the go, the last thing you need to worry about it bumping the phone into the car door, garage etc, I fell in the snow last winter and landed on my phone in the driveway. It crushed the protective screen and nothing else. The phone never falls out of the clip on my belt as it's secure, though occasionally it will take the whole case off my belt, it's protected by the shell and doesn't break.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox offers the best protection of any mobile phone case. It is easy to grip and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great case. It was easy to install and looks great. I definitely feel protected in case of a drop. WIth OtterBox, you know you are getting a quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    tough, durable protection for the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is a great product. It is tough and keeps the phone protected. The price could be cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the protection. Dropped phone and the case protected it from cracking the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Case Great 4 all Cell Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender or Rugged cases are awesome... Great product and protection for my new Samsung Galaxy S5, Yes my New Samsung Galaxy S5, Myself I waited over a year for the next BIG thing to come after the S5. Then came the Samsung S6 and S6 edge upon release my wait was over, I was ready for these new phones but after I did my research before my purchase, I was very disappointed to learn these 2 FACTS about the S6 models, Both the S6 and S6 Edge models have the same problem #1 they are non expandable, (S5 is expandable) and IMPORANT #2 you can't remove the battery on either S6 models (All OTHER Samsung phones batteries are removable and or replaceable) both HUGE Drawbacks for a loyal longtime Samsung User. Several times in all my Samsung products cells, tablets.. etc.. removing battery is a BIG deal if your device locks up or if the battery is weak after lots of use or if your like me I carry an extra fully charged battery with me. With the S6 and S6 edge if you can't replace the Battery to me that makes it a disposable phone, If you have problems with the S6 models they tell you to put in airplane mode for 5 minutes then switch back to normal mode and then try it and from the people I know with the S6 phones it seldom works if they incur problems. And I know others that rushed out and bought the S6 phones upon release and most went back to the S5 and the ones that didn't are planning too..... The Ottebox is awesome but do your research if you are planning on buying a SAMSUNG Galaxy S6 phone Myself I went with the S5 and So glad I did...

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone and my case and phone are both fine. Very well built case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Screen protector

    Rated 5 out of 5 stars

    great gs5 case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact fit, made well. Screen protector does not hinder the sensitivity of touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    defender case- otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the otter box defender for S5 and the fit is perfect and I know is well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case super protective and not too bulky. I have dropped it off a six foot ladder and it bounced and not a scratch. The color is stylish, Otterbein definitely males a great case. I have had several this one is super protective just like the other ones. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great protection for my husband's phone. He drives a crane on second shift hauling pipe all night/year in all kinds of weather. He needed a phone case for his Galaxy S5 that would give him that added protection and the Defender case has provided just that. The only "negative" would be that with the clip on the case, the phone will not fit in his pocket which he needs in his line of work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well built, tough case for your phone. It protects against average drops, scrapes, wear and tear, and other stuff in your pocket/bag. It certainly adds bulk to the thin phone but honestly for someone with larger hands this is a benefit. I took off one star because the clip on cover/clip is hard to remove (no need to even use it), and the built in screen cover adds glare and collects dust near the bottom button opening. I just removed it and relied on the glass cover installed when I bought the phone. I recommend this case to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case not just because of the color but because it's very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable for the clumsy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that Otterbox has many more color and design options available now. I also like the new sleek, slimmer designs that are available. However, i do have a complaint about the Otterbox products. The negative feedback that I have to offer is that it is impossible to clean and gets dirty very easily.

    I would recommend this to a friend
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